Support Worker (Supported Accommodation) - Maternity Cover
Posted 2 weeks ago by Together for Mental Wellbeing
Negotiable
Undetermined
Onsite
London, England, United Kingdom
Summary: The Support Worker role focuses on assisting service users in improving their mental health and wellbeing by promoting independence and social participation. The position involves working closely with individuals to help them achieve personal goals, manage their tenancies, and navigate various systems. The role requires adherence to Care Quality Commission regulations and emphasizes building trust and engagement with service users. This is a fixed-term contract position based in London, England.
Key Responsibilities:
- Establish and maintain relationships of trust with service users, to build engagement
- Help service users to set, prioritise and achieve goals, managing their tenancies and move-ons
- Work flexibly with service users in their homes and in the community
- Carry out assessments and determine urgency of service user needs
- Work with professionals from other agencies, and make onward referrals, linking service users into community opportunities
- Carry out risk assessments, in order to keep service users safe and improve the quality of our support
- Attend placement reviews
- Work with service users on a 1:1 basis and in groups
- Assist service users to deal with financial issues and navigate the benefits and education systems
- Manage friendships and family relationships
- Manage their medication, in accordance with Together procedures
- Accompany service users to appointments
- Assist service users to undertake domestic tasks such as cooking and cleaning, ensuring adherence to infection control (training provided)
- Assist service users with personal care as and when required
- Adhere to the Together policy on lone working
- Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems
- Write clear word processed and handwritten reports (training provided) and records in English
- Participate in mandatory and job-related courses and learning activities
- Maintain professional boundaries in all aspects of work with service users
Key Skills:
- Experience in supporting individuals with mental health issues
- Strong interpersonal and communication skills
- Ability to build trust and rapport with service users
- Knowledge of risk assessment and management
- Understanding of benefits and education systems
- Ability to work flexibly and adapt to changing needs
- Organisational skills for managing records and reports
- Commitment to professional development and training
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Job Purpose
To assist service users to live their best lives by assisting them to exercise choice in order to:
- improve their mental health and wellbeing
- stay safe
- reduce loneliness
- increase social participation
- work towards goals
- develop their independence
Support individual service users in accordance with the regulations laid down by the Care Quality Commission or the Care Act
Application Deadline September 30, 2025
Department Operations
Employment Type Fixed Term Contract
Location Kingsmead Cluster
Workplace type Onsite
Compensation £23,893 - £27,523 / year
Reporting To Andre Silva
Key Responsibilities
Functional Responsibilities
- Establish and maintain relationships of trust with service users, to build engagement
- Help service users to set, prioritise and achieve goals, managing their tenancies and move-ons
- Work flexibly with service users in their homes and in the community
- Carry out assessments and determine urgency of service user needs
- Work with professionals from other agencies, and make onward referrals, linking service users into community opportunities
- Carry out risk assessments, in order to keep service users safe and improve the quality of our support
- Attend placement reviews
- Work with service users on a 1:1 basis and in groups
- Assist service users to: deal with financial issues and navigate the benefits and education systems
- manage friendships and family relationships
- manage their medication, in accordance with Together procedures
- Accompany service users to appointments
- Assist service users to undertake domestic tasks such as cooking and cleaning, ensuring adherence to infection control (training provided)
- Assist service users with personal care as and when required
- Adhere to the Together policy on lone working
- Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems
- Write clear word processed and handwritten reports (training provided) and records in English
- Participate in mandatory and job-related courses and learning activities
- Maintain professional boundaries in all aspects of work with service users
Job Benefits
The Benefits Of Working For Together
Download the PDF to find out more about what you can get out of working for us.
Benefits of Working for Together
About Together For Mental Wellbeing
Together for Mental Wellbeing is a national charity that supports people with mental health issues to lead fulfilling and independent lives. We value people as experts in what works best for them, and each individual we work with influences and shapes the support they and others receive from us. Founded in 1879, today we work with approximately 4,500 people every month - at around 70 locations across England. Our services include support in the community, accommodation-based support, advocacy, and criminal justice services. At Together we value and encourage diversity and inclusion within our workforce. We are committed to creating a workplace where you can be yourself, welcoming applications from people from diverse communities and backgrounds who share our values. As an employer, we are committed to making any reasonable adjustments during the recruitment process.
Documents
Support worker supported accomodation
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