Support Engineer
Posted 2 weeks ago by Change-IT Public Sector
£300 Per day
Inside
Onsite
CV1, Coventry, West Midlands (County)
Summary: The role of Smart Bar Technician/Desktop Support Engineer involves providing onsite technical support in a corporate environment, focusing on Windows 11, Office 365, and enterprise hardware. The position requires delivering both face-to-face and remote assistance, serving as a primary contact for end-user IT issues. Candidates should possess strong customer service skills and experience in high-volume support settings. This opportunity is ideal for professionals seeking their next contract in desktop support or IT assistance.
Key Responsibilities:
- Provide onsite technical support in a corporate environment.
- Deliver face-to-face and remote support across Windows 11, Office 365, and enterprise x64 hardware.
- Act as a key point of contact for end-user IT issues.
- Support Azure AD & Intune, SCCM imaging & deployments.
- Assist with laptop/desktop builds and troubleshooting.
- Manage IT ticketing systems.
- Provide AV/meeting room support.
Key Skills:
- Windows 11 support.
- Office 365/Teams/Outlook.
- Azure AD & Intune.
- SCCM imaging & deployments.
- Enterprise x64 hardware support.
- Laptop/Desktop builds & troubleshooting.
- IT ticketing systems.
- Excellent customer service skills.
- 1st/2nd Line Support experience.
- High-volume support environments.
- Hardware diagnostics, BIOS, drivers & device repairs.
- Onboarding/offboarding users.
- Strong communication skills.
Salary (Rate): £300/day
City: Coventry
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
Inside IR35 - £250 -300 / Day, West Midlands (Coventry)
We are seeking an experienced Smart Bar Technician / Desktop Support Engineer to provide onsite technical support within a busy corporate environment.
You will deliver face-to-face and remote support across Windows 11, Office 365 and enterprise x64 hardware environments, acting as a key point of contact for end-user IT issues.
Key Skills Required:
- Windows 11 support
- Office 365 / Teams / Outlook
- Azure AD & Intune
- SCCM imaging & deployments
- Enterprise x64 hardware support
- Laptop/Desktop builds & troubleshooting
- IT ticketing systems
- AV / meeting room support
- Excellent customer service skills
Experience Needed:
- 1st/2nd Line Support experience
- High-volume support environments
- Hardware diagnostics, BIOS, drivers & device repairs
- Onboarding/offboarding users
- Strong communication skills
Ideal for Desktop Support Engineers, EUC Engineers or IT Support Analysts looking for their next contract opportunity.
Apply now for immediate consideration.