Negotiable
Undetermined
Onsite
Southampton, England, United Kingdom
Summary: The Delivery Operations Associate Manager role in Southampton involves managing delivery operations and driving strategic initiatives to align with client and organizational goals. The position requires solving moderately complex problems and developing innovative solutions while collaborating with various stakeholders. The role also includes managing medium to small-sized teams and ensuring operational excellence and client satisfaction. Flexibility for rotational shifts is required based on client engagement needs.
Key Responsibilities:
- Conduct analysis and solve moderately complex operational and delivery challenges.
- Develop and implement new solutions, leveraging existing frameworks where applicable.
- Align team activities with the strategic direction set by senior leadership.
- Collaborate with peers, team leads, and client stakeholders to ensure seamless delivery.
- Exercise independent judgment with minimal guidance on new assignments.
- Make decisions that impact your immediate team and occasionally influence other teams.
- Manage medium to small-sized teams or lead work efforts as an individual contributor.
- Ensure operational excellence and client satisfaction through proactive delivery management.
- Be flexible to work in rotational shifts as required by the client engagement.
Key Skills:
- Bachelor’s Degree
- Account Delivery Management (Proficiency Level: P4)
- Business Operations Management (Proficiency Level: P3)
- Domain Expertise in Supply Chain – Account Delivery Management
- Mid-level project management experience
- Experience managing teams in an outsourced environment
- Ability to manage 3rd party suppliers and client stakeholders
Salary (Rate): undetermined
City: Southampton
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: undetermined
Seniority Level: Mid-Level
Industry: Other
Job Title: Delivery Operations Associate Manager
Location: Southampton, UK (Client Office – Onsite initially, with potential for remote work after a few weeks/months)
Education: Bachelor’s Degree
Contract length : 1 year and 10 months
Key Skills & Expertise
Primary Skill: Account Delivery Management (Proficiency Level: P4)
Secondary Skill: Business Operations Management (Proficiency Level: P3)
Domain Expertise: Supply Chain – Account Delivery Management
Mid-level PM who has managed decent size teams, probably in an outsourced environment, who is used to managing 3rd party suppliers as well as client stakeholders.
Role Overview
As a Delivery Operations Associate Manager , you will play a pivotal role in managing delivery operations and driving strategic initiatives aligned with client and organizational goals. You will be responsible for solving moderately complex problems, developing innovative solutions, and adapting existing methods and procedures to meet evolving business needs.
Responsibilities
- Conduct analysis and solve moderately complex operational and delivery challenges.
- Develop and implement new solutions, leveraging existing frameworks where applicable.
- Align team activities with the strategic direction set by senior leadership.
- Collaborate with peers, team leads, and client stakeholders to ensure seamless delivery.
- Exercise independent judgment with minimal guidance on new assignments.
- Make decisions that impact your immediate team and occasionally influence other teams.
- Manage medium to small-sized teams or lead work efforts as an individual contributor.
- Ensure operational excellence and client satisfaction through proactive delivery management.
- Be flexible to work in rotational shifts as required by the client engagement.