Supply Chain Customs Assistant

Your New Role

• Manage and oversee customs declarations, either through direct completion or by coordinating and controlling third-party customs agents.
• Ensure customs entries are completed accurately and in line with legislative and business requirements, supporting compliant movement of goods.
• Own and maintain customs-related master data, ensuring information is accurate, complete, and fit for operational and compliance purposes.
• Monitor customs performance and proactively resolve issues that could impact product availability, supply chain continuity, or service levels.
• Work closely with suppliers and internal departments to gather, validate, and maintain product, supplier, and customs information.
• Lead investigations into customs-related issues, identifying root causes and implementing sustainable solutions.
• Support customs compliance activities by maintaining strong controls, governance processes, and documentation standards.
• Identify opportunities to reduce customs and supply chain costs through process improvements, optimisation initiatives, and effective use of customs procedures and schemes.
• Review customs processes and ways of working, recommending and implementing improvements that increase efficiency and reduce risk.
• Build strong relationships with customs agents, logistics providers, suppliers, and internal stakeholders to ensure smooth and effective customs operations.
• Analyse and present customs and operational data, using insights to drive decision-making, continuous improvement, and compliance.
• Support the implementation of legislative, regulatory, and business changes.

About You

• Strong analytical skills with the ability to interpret data, identify trends, and make informed recommendations.
• Highly organised with excellent attention to detail and a commitment to data accuracy.
• Confident communicator who can collaborate effectively with suppliers, customs agents, and stakeholders across the business.
• Proactive and solutions-focused, with the ability to identify risks and take ownership of resolving them.
• Comfortable managing multiple priorities in a fast-paced operational environment.
• Strong problem-solving skills with the ability to investigate complex customs and supply chain issues.
• Resilient and adaptable when dealing with changing priorities, legislation, and business requirements.
• Process and continuous improvement minded, always looking for opportunities to improve efficiency, compliance, and service.
• Able to work independently using initiative while also contributing effectively within a team environment.
• External stakeholder relationship building/ management.
• Retail/ Supply Chain/ Logistics experience.
• An understanding of customs processes and requirements from either a logistics, buying or finance background.
• Experience in a busy, deadline driven environment.
• Track record of rolling out new policies and procedural initiatives.
• Highly focused and accurate with a meticulous eye for detail.
• Great team player who works collaboratively with a variety of stakeholders.
• Excellent verbal, written communication and administration skills.
• Confident using Microsoft Offices packages (incl. Excel).

Desirable

• Experience as a Customs Clerk or similar.
• Experience working with customs data and knowledge of customs legislation.
• Knowledge of Supply Chain systems (TMS/WMS/Portals etc.)
• SAP experience.
• Previous background within operational environments.

What You’ll get in Return

• Salary starting from £37,545 rising to £43,840.
• Fixed Term Contract – 14 Months.
• Monday to Friday, 8:00am to 4:00pm, with the opportunity of 2 days remote working.
• 5 weeks’ annual leave plus Bank Holidays.
• In office flexi-time.
• Full training provided.
• Pension scheme.
• Private employee medical insurance after 4 years.
• Company sick pay scheme.
• Company maternity, paternity and adoption pay after 1 year.
• Long service rewards.
• Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs.
• Access to a free,24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16).