Supply Chain Administrator

Responsibilities

• Process quotations, sales orders and other documents through the relevant company ERP system within agreed time-scales
• Communicate the progress/plan that meets the customers' requirements, resolving issues or escalating problems within agreed timescales
• Liaise and follow up with internal departments/functions to ensure customer's needs are met in a timely manner
• Liaise with immediate manager/super user to establish training needs on a regular basis to maintain knowledge adequate for performing all required functions
• Organise and chair appropriate meetings with the customer, ensuring a high level of customer service is achieved
• Have a clear understanding of Export, Control and Customs compliance. This includes keeping up to date with current regulations and limitations within different customer relationships
• Support pricing queries by investigating costs and preparing spreadsheets for clear information and to facilitate decision making
• Support Management with administrative tasks as necessary

Qualifications

• Good working knowledge of the Supply Chain particularly with respect to Customer interaction, Operational Customs controls, Quality Standards and Business Acumen.
• Excellent communication skills, maintaining a professional and organised approach.
• Degree qualified within a Supply Chain discipline would be advantageous.
• Knowledgeable in all Microsoft applications and experience of SAP is highly desirable.
• Accuracy & attention to detail when working towards tight deadlines.
• Previous experience of order processing/customer service skills preferred.
• Collaborative team player