Summary: The role of Superviseur LCL Consulting involves overseeing a portfolio of projects aimed at enhancing user experience within LCL, a national bank in France. The position requires managing diverse teams and collaborating with senior management to propose innovative solutions and efficient operational practices. The successful candidate will contribute to the bank's strategic transformation initiatives while ensuring alignment with client and organizational needs. This position is integral to LCL's ambition to lead in customer satisfaction and operational excellence.

Key Responsibilities:

• Supervise a portfolio of missions or projects to improve user experience for LCL clients and employees.
• Manage diverse teams and serve as the primary contact for senior executives.
• Propose innovative and efficient solutions based on project management fundamentals.
• Conduct diagnostics and provide impactful solutions across business, organizational, and operational processes.
• Drive innovation, change management, and effective communication within the organization.

Key Skills:

• Strong project management and change management experience.
• Ability to engage with senior management and handle operational topics creatively.
• Proven team management skills with a focus on guiding internal consultants.
• Analytical skills with a strong command of written communication.
• Interpersonal intelligence and assertiveness to influence stakeholders at the executive level.
• Strategic vision and customer-centric approach.
• Curiosity and adaptability to collaborative work environments and digital culture.
• Proficiency in Microsoft 365, particularly PowerPoint and Excel.

Salary (Rate): undetermined

City: Villejuif

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Consulting