Stylist - 12 hours - Gunwharf Quays

Summary: As a Stylist at AllSaints, you will serve as the vital connection between the brand's products and its customers, primarily working on the shop floor to provide styling advice and enhance customer experiences. Your role will also involve supporting visual merchandising, store operations, and online customer service. You will collaborate with the management team to achieve store targets while maintaining the store's aesthetic and ensuring customer satisfaction. This position offers opportunities for personal and professional growth within a dynamic retail environment.

Key Responsibilities:

• Style customers with the latest collections and provide exceptional brand experiences.
• Maintain store aesthetics and ensure product availability and standards are upheld.
• Handle stock replenishment, deliveries, and digital orders.
• Respond to first line customer queries via online customer service systems.
• Make service decisions to resolve customer issues while retaining loyalty.
• Greet customers and tailor approaches to their needs.
• Maintain housekeeping standards in staff areas.
• Support peers and seek feedback for personal growth.
• Spend 30-50% of time on online customer service, either in-store or remotely.
• Work with customer experience team leaders for coaching and escalation of complex queries.

Key Skills:

• Friendly and attentive with strong customer interaction skills.
• Awareness and knowledge of the AllSaints brand and values.
• Can-do attitude with enthusiasm for customer engagement.
• Good problem-solving skills under pressure.
• Tech-savvy with experience in processing transactions and using digital tools.
• Knowledge of brand campaigns and product launches.
• Excellent attention to detail.
• Confident communication skills.
• Passion for fashion and ability to represent the brand effectively.

Salary (Rate): undetermined

City: Portsmouth

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Retail