Summary: The Student Enrolment Advisor role is a full-time, 4-month fixed-term contract focused on providing customer service within the Compliance Team. The position involves verifying prospective students' eligibility and guiding them through the enrolment process while ensuring excellent customer service. The role requires strong administration skills and proficiency in Microsoft Office applications, particularly Excel and Word. The position is based in Birmingham City Centre and requires a start date in late April or early May.

Key Responsibilities:

• Verify the eligibility of prospective students to study at the institution.
• Ensure all student documents are in order as required.
• Guide students through the enrolment process, providing essential information and support.
• Deliver excellent customer service to facilitate a seamless transition for students.
• Manage a busy and varied workload while adhering to deadlines.

Key Skills:

• Good administration skills with high attention to detail.
• Excellent knowledge of Microsoft Office applications, particularly Excel and Word.
• Strong written and oral communication and interpersonal skills.
• Exceptional problem-solving skills and ability to work on own initiative.
• Ability to manage a busy workload in a pressurised environment.

Salary (Rate): undetermined

City: Birmingham

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: fixed-term

Seniority Level: Mid-Level

Industry: Education