Strategic Account Manager - Recon & DTS
Posted 1 day ago by Zimmer Biomet
Negotiable
Undetermined
Undetermined
Birmingham, England, United Kingdom
Summary: The Strategic Account Manager at Zimmer Biomet is responsible for driving revenue growth in the Robotics & technology product portfolio by converting new customers and increasing adoption among existing clients. This role involves collaboration with sales, commercial, and marketing teams to develop targeted strategies for market share expansion. The manager will also lead local sales teams and act as an ambassador for the Zimmer Biomet portfolio, ensuring a superior customer experience throughout the value chain.
Key Responsibilities:
- Drive new revenue growth of Robotics & technology product portfolio.
- Collaborate with Sales, Commercial & Marketing teams to develop targeted customer strategies.
- Lead and coordinate with local sales teams to execute customer win strategies.
- Achieve quarterly and annual revenue targets.
- Manage regional DTS projects in cooperation with the Recon team.
- Target Gold accounts and handle negotiations with hospitals.
- Network with C-suite and Buying departments in Gold and Platinum hospitals.
- Participate in regional projects to implement new product offerings.
- Ensure superior customer experience across the entire value chain.
Key Skills:
- Strategic thinking and entrepreneurial approach.
- High level of interpersonal, communication, and influencing skills.
- Strong leadership capabilities.
- Flexibility and resilience.
- Expertise in stakeholder management and C-level negotiations.
- Deal structuring capabilities in complex transactions.
- Mastery of cross-divisional relations.
- Master's degree in business administration or healthcare-related studies.
- Strong knowledge of the Orthopaedic & Robotics market.
- Significant sales experience with a multi-channel approach.
Salary (Rate): undetermined
City: Birmingham
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.
What You Can Expect
As a Strategic Account Manager, you will be responsible for driving new revenue growth of our Robotics & technology product portfolio & support associated products through new customer conversions and increased adoption and usage of current customer base above market growth rates. You will collaborate with our Sales, Commercial & Marketing teams to spearhead a highly focused & targeted customer strategy to win market share from competitor brands across all segments of Zimmer Biomet business. You will also lead & coordinate with local sales teams to execute defined customer win strategy, in conjunction with the Regional Sales Manager, to drive measured accountability by sales representative. The role would also sct as a champion and ambassador for the ZB portfolio & associated products and be perceived as a leader internally.
How You'll Create Impact
- Achieve quarterly & annual revenue targets which will realise significant growth over PYS
- Full responsibility and follow up on regional DTS projects in cooperation with Recon team
- Targeting Gold accounts in cooperation with Recon team covering the ZB Recon & TDS full offering
- Taking owenership of negotiations and contracting with Hospitals
- Close collaboration with Pricing & Tender team across set region
- Focus on networking with C-suite and Buying department in Gold and Platinum hospitals
- Active participation in regional projects to shape/drive/implement new product offering & commercial initiatives
- Representing ZB DTS towards customers and industry societies
- Ensure that ZB is represented appropriately in the market, recognized as a trusted and reliable partner of choice
- Accountable for ensuring that the entire value chain (from pre-sales to post-sales) and cross-divisional relations achieve a superior customer experience
What Makes You Stand Out
- Senior professional with strategic thinking skills and entrepreneurial approach
- Change agent with high level of interpersonal, communication, and influencing skills
- Strong leader and capable of driving business through the performance of others
- High flexibility and resilience
- Strong personal integrity and values
- Expertise in stakeholder management and in negotiations at C-level
- Capabilities in deal structuring, especially in complex transactions
- Accountable for entire value chain (pre to post-sales)
- Masters cross-divisional relations and collaborates closely with BU Sales Lead
Your Background
- Master degree in business administration and/or Health care related studies required
- Strong knowledge of the Orthopaedic & Robotics market
- Significant sales experience, with multi-channel approach, ideally paired with in depth knowledge of hospital operating processes
Travel Expectations
This role requires a flexible in their approach to work as will require national, and in some instances, international travel. A full, valid Driving License is required.
EOE/M/F/Vet/Disability