About The Job
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Job Description
We are looking for an experienced stakeholder engagement professional to lead HMRC's engagement with the tax agent community.
Tax agents and advisers play a vital role in supporting taxpayers and are key partners in the successful delivery of Making Tax Digital.
As the successful candidate, you will build relationships with tax agents, professional bodies, software providers and other external stakeholders, helping them understand and prepare for changes.
You will be a visible ambassador for the programme, representing HMRC at conferences, webinars and stakeholder events, while ensuring external insight helps shape our approach.
This is an exciting opportunity for someone with strong technical knowledge, excellent communication skills and the credibility to engage confidently with the tax profession on complex policy and operational matters.
Key Responsibilities
- Lead HMRC's engagement with tax agents, professional bodies and other external stakeholders, building trusted relationships that support successful delivery of Making Tax Digital.
- Represent HMRC at conferences, webinars, forums and industry events, delivering presentations and responding confidently to questions and challenge.
- Translate complex policy and technical requirements into clear, practical and accessible guidance for external audiences.
- Develop and deliver stakeholder engagement strategies that improve awareness and readiness for programme change, using stakeholder insight to inform decisions, manage risks and improve outcomes.
Essential Criteria
- Proven ability to interpret complex tax, policy or technical requirements and translate them into clear, practical and accessible messages for external audiences.
- Excellent communication and influencing skills, including experience representing organisations at a variety of stakeholder events, and responding confidently to challenge.
- Significant experience of influencing senior external stakeholders and building effective partnerships that support the successful delivery of organisational priorities.
- Fully qualified Accountant and/or Tax Adviser (ACA, ACCA, CTA/ATT) and a member of a relevant professional body (ICAEW, ICAS, CAI, ACCA, CIOT, ATT, CIMA, CIPFA), or able to demonstrate an equivalent level of professional expertise through substantial relevant experience.
- Candidates must be able to demonstrate significant knowledge of Income Tax Self Assessment, digital accounting practices and Making Tax Digital.
Location Information
Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment.
Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered.
Please be aware that you cannot change your location preference after submitting your application.
Benefits
Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments.
We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office.
Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community.
Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).