SQL Database & CMDB Engineer

Role Purpose

Provide hands-on technical support for a business-critical legacy SQL database while supporting the design, development, migration and implementation of its strategic replacement within a ServiceNow platform.

The successful candidate will bridge legacy asset data management processes and the future ServiceNow CMDB and Telecommunications Inventory solution, ensuring continuity of service, data integrity and successful migration of critical asset and configuration data.

Key Responsibilities

• Provide technical support and administration for an existing Microsoft SQL Server-based asset database.
• Maintain database performance, availability, security, and resilience.
• Develop and maintain SQL queries, stored procedures, views, and reports.
• Investigate and resolve database, integration and data-quality issues.
• Support implementation and enhancement of ServiceNow CMDB capabilities.
• Support data migration, reconciliation, and validation activities.
• Contribute to integration design and transition into service.

Essential Skills

• Strong Microsoft SQL Server administration and development experience.
• Advanced SQL / T-SQL programming skills.
• Data modelling and relational database design.
• Data migration, ETL, and data quality management experience.
• Experience implementing, supporting or administering ServiceNow CMDB.
• Knowledge of CMDB governance, CI relationships, and lifecycle management.
• REST API and enterprise integration experience.
• Strong stakeholder engagement and documentation skills.

Ideal Candidate

A hands-on SQL Database Specialist with experience of ServiceNow CMDB, data migration and asset information management, capable of supporting a legacy operational platform while helping deliver a strategic enterprise replacement solution.