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Sprinlkr Platform Architect
Posted 4 days ago by 1749715483
Negotiable
Undetermined
Undetermined
London
Summary: Hays Technology is seeking a Sprinklr Platform Architect to lead the design and deployment of Contact Centre as a Service (CCaaS) solutions for a prominent Electronics company. The role involves analyzing requirements and creating transformation blueprints while ensuring customer goals are met. The ideal candidate will have extensive experience in cloud solution architecture and relevant skills in Sprinklr, Genesys, and Avaya.
Key Responsibilities:
- Serve as the technical lead for the design, deployment, and optimization of Contact Centre as Service Solutions.
- Support the sales process and evaluate strategy through solution design and implementation.
- Analyze requirements (Low Level Design) and create blueprints for transformation.
- Ensure that customer goals and requirements are met.
Key Skills:
- Extensive experience in cloud solution architecture (CCaaS).
- Skills within Sprinklr, Genesys, and Avaya.
- AWS or Azure Certified.
Salary (Rate): undetermined
City: London
Country: undetermined
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Hays Technology is looking for a Sprinklr Platform Architect to join a leading Electronics company.
What you will be doing:
- Serving as the technical lead driving the design, deployment and optimising the Contact Centre as Service Solutions
- Solution Design and Implementation - supporting sales process and evaluating strategy
- Analyse requirements (Low Level Design) and create blueprint for transformation
- Ensuring customer's goals and requirements are met
What we are looking for:
- Extensive experience in cloud solution architecture (CCaaS)
- Skills within Sprinklr, Genesys and Avaya
- AWS or Azure Certified