Summary: The role of Solution Designer focuses on creating end-to-end solutions in the telecommunications sector, specifically involving BSS applications. The position requires a strong background in interface design and system integration, particularly with Salesforce, ServiceNow, and CSG solutions. The candidate will work in a hybrid model, splitting time between Reading and London, and will engage with cross-functional teams to enhance service delivery and operational efficiency.

Key Responsibilities:

• Develop comprehensive end-to-end solution designs that align with business requirements and enhance customer experience.
• Design and implement integration strategies between Salesforce, ServiceNow, and CSG systems to streamline processes and improve data flow.
• Ensure seamless system interaction through effective interface designs.
• Provide technical guidance throughout solution implementation.
• Work closely with cross-functional teams, including sales, customer service, and IT, to align solutions with business objectives.
• Knowledge of Test & Diagnostics applications is desirable.

Key Skills:

• Expertise in telecom processes and technologies, particularly with BSS applications such as CRM, Product Catalog, Order Orchestration, Billing, and Enterprise Reporting.
• Strong understanding of Fibre Access Network, including network nodes, topologies, and functionality.
• Ability to assess and enhance internal functions, systems, and business strategies for future growth.
• Experience with telecom IT architecture, methodologies, functions, and data mapping.
• Technical skills in TMForum Open APIs, Frameworx, Microservices, UML, REST/Webservices, JSON, and Agile Development.

Salary (Rate): £350

City: Reading

Country: UK

Working Arrangements: hybrid

IR35 Status: outside IR35

Seniority Level: Mid-Level

Industry: IT