Solution Architect

Job Description

This role focuses on providing solution architecture leadership for a major organisational migration and transformation programme that is bringing previously outsourced business and technology services back in-house.

Operating within a highly visible, business-critical environment, you will help define migration strategies, design target-state architectures and produce High Level Designs across multiple workstreams.

The position requires an experienced architect who can quickly add value, work independently and navigate the complexities of transitioning services between organisations within demanding timescales and contractual delivery milestones.

Responsibilities

• Produce clear, comprehensive High Level Designs (HLDs) to support service migration and target-state architecture definition.
• Define migration approaches and target-state solutions for a range of operational and technology services being transitioned between organisations.
• Identify and document risks, dependencies, sequencing requirements and implementation considerations across multiple workstreams.
• Provide architectural leadership for business-critical service migrations, ensuring alignment with programme objectives and architecture governance.
• Work closely with project managers, business analysts, engineers and subject matter experts to ensure coherent and practical solution designs.
• Engage senior business and technology stakeholders to communicate architectural options, implications and recommendations.
• Facilitate workshops to gather requirements, validate assumptions and drive consensus on migration strategies and solution designs.
• Support successful migration planning and delivery by providing ongoing architectural guidance and oversight.
• Operate proactively and independently, taking ownership of deliverables and driving progress within compressed timescales.
• Apply architecture governance principles to ensure solutions meet regulatory, operational and strategic requirements.

Essential Skills

• Proven experience as a Solution Architect, with a strong track record of delivering complex solutions in large organisations.
• Demonstrable expertise in producing High Level Designs (HLDs) that clearly articulate end-to-end solutions and migration approaches.
• Hands-on experience supporting organisational migration programmes involving the transition of multiple business and technology services between organisations.
• Background in enterprise transformation programmes, with an understanding of large-scale change and its impact on operations and technology.
• Strong stakeholder management skills, with the ability to influence and engage senior business and technology stakeholders.
• experience facilitating workshops to gather requirements, explore solution options and drive decision-making.
• Knowledge of architecture governance practices, ensuring solutions comply with organisational standards and regulatory expectations.
• experience working within regulated industries, with an understanding of compliance, risk and control considerations.
• Migration experience across one or more of the following areas: user migration between organisations, device strategy and provisioning, end user computing (EUC), email services, business process and workflow platforms, document management solutions, document composition and print services, call centre technology platforms, and customer operations platforms.
• Strong communication skills, with the ability to explain complex technical and architectural concepts in a clear and concise manner.
• Proactive, self-starting approach, comfortable operating with minimal management and direction.
• Confidence in engaging with senior stakeholders and contributing to high-profile programme discussions.
• Delivery-focused mindset, with strong problem-solving abilities and a commitment to achieving outcomes within tight deadlines.

Additional Skills & Qualifications

• experience in financial services environments, with an understanding of sector-specific processes and constraints.
• Insurance industry experience, particularly in organisations undergoing significant transformation or migration.
• Background in outsourcing or insourcing transformation programmes, including the transition of services between providers and internal teams.
• experience in large-scale separation or integration programmes, such as organisational carve-outs, mergers or consolidations.
• Familiarity with customer operations platforms, end user computing environments and email service architectures.