Solution Architect – CMDB & Integration Lead

About Us BACB is a UK bank that offers trade finance and complementary products to clients in specialist markets, especially Africa and the Middle East. We have been helping businesses with trade finance and complementary products for over half a century, focusing on trade flows to and from Africa and the Middle East as well as real estate in the UK. Our in-depth knowledge of the countries and practices where our clients operate ensures that we put them first.

Additional Info Hybrid Working: 3 days onsite, 2 from home Location: City of London Contract Type: 3 month contract

Job Summary As the Solution Architect responsible for Configuration Management Database (CMDB) and IT systems integration, you will lead the design, deployment, and operational integration of our ManageEngine CMDB with Tenable and broader business processes. This strategic role is critical in building a central source of truth for IT assets, relationships, and configurations — enabling improved risk visibility, asset intelligence, and operational efficiency.

Key Work Outputs and Accountabilities CMDB Architecture & Deployment Lead the end-to-end design, implementation, and rollout of ManageEngine CMDB across the enterprise. Define data models, CI classes, relationships, and policies in alignment with ITIL principles and business operations. Drive CMDB population strategies including automated discovery, integrations, and manual inputs. Ensure high data quality, integrity, and consistency through robust governance frameworks.

System Integration Architect and implement integrations between ManageEngine CMDB, Tenable, and other enterprise platforms (e.g., service desk, monitoring, IAM). Define and build API-based workflows, connectors, and data synchronisation processes. Collaborate with cybersecurity and infrastructure teams to ensure asset and vulnerability data flows support compliance and risk posture.

Process Design & Optimisation Translate business processes into technical workflows involving CMDB — including change, incident, and problem management dependencies. Lead workshops with stakeholders to define use cases, process improvements, and automation opportunities. Embed CMDB into ITSM and DevOps pipelines for real-time visibility and proactive change impact analysis.

Governance & Continuous Improvement Develop and enforce configuration management policies, standards, and CI lifecycle processes. Monitor CMDB performance, data health, and stakeholder usage to inform continuous improvement. Establish and maintain technical documentation, diagrams, and architecture repositories.

Collaboration & Leadership Act as the subject matter expert (SME) for CMDB and systems integration, guiding cross-functional teams including cybersecurity, infrastructure, and support. Champion best practices for IT asset and configuration management, ensuring compliance with regulatory and audit standards. Mentor team members and stakeholders on CMDB and integration principles.

Required Qualifications and Experience Educational Background Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field. Experience Minimum 5+ years in IT systems architecture or enterprise ITSM/CMDB implementation roles. Proven experience deploying and integrating ManageEngine CMDB, including discovery tools and CI lifecycle management. Familiarity with Tenable or similar vulnerability management platforms, and experience integrating asset data with security tools. Demonstrated success in integrating IT platforms using REST APIs, automation frameworks, or middleware.

Technical Proficiency In-depth knowledge of CMDB design, service modelling, and ITIL configuration management. Experience with scripting and automation (e.g., Python, PowerShell, JavaScript) to support integration and data normalisation. Understanding of IT infrastructure, cloud services, and enterprise architecture principles. Knowledge of ITSM platforms, change management, and incident resolution frameworks.

Certifications (Preferred) ITIL Foundation or Intermediate Level ManageEngine Certified Professional (or similar tool certification) TOGAF, CMDB Specialist, or Systems Architecture credentials Skills Strong analytical and problem-solving skills with attention to detail. Excellent communication and documentation abilities. Ability to engage business and technical stakeholders to align architecture with goals. Self-driven and comfortable owning complex, cross-team initiatives.