SolarWinds Consultant

Key Responsibilities

• Work independently to enhance alerting, event management, and operational visibility.
• Onboard an existing backlog of Servers and other devices into monitoring.
• Assist with troubleshooting, root cause analysis, and monitoring-related incidents.
• Drive alert optimization and automation improvements.
• Install SolarWinds agents on existing devices where required.
• Design, configure, and optimize SolarWinds monitoring solutions.
• Maintain and support the development of operational documentation.
• Support future observability enhancements, including ServiceNow integration improvements and CMDB alignment.
• Assist in observability initiatives such as APM, DEM, and Azure monitoring capabilities.
• Collaborate with infrastructure, application, and service management teams to improve monitoring coverage and service visibility.

Key Skills & Experience

• Strong experience in SolarWinds Orion Platform administration and configuration.
• Windows Server administration.
• Linux administration and monitoring.
• Event management, alerting, and automation.

Preferred Skills

• ServiceNow integration and ITSM processes.
• Network and infrastructure monitoring.
• Monitoring standards, operational documentation, and governance.

Desired Outcomes

• Reduce the existing SolarWinds backlog.
• Accelerate delivery of monitoring improvements.
• Improve operational resilience and service visibility.
• Increase monitoring coverage across the estate.
• Enable internal teams to focus on strategic service management improvements.
• Support the transition from reactive incident response to proactive monitoring and service assurance practices.

Candidate Profile

• Proven hands-on experience with SolarWinds administration and monitoring solutions.
• Strong troubleshooting and root cause analysis capabilities.
• Experience working in enterprise Windows and Linux environments.
• Ability to work independently while collaborating effectively with cross-functional technical teams.
• Strong communication and documentation skills.