Software Quality Assurance Tester (6 month FTC)

About Us MedPro Group is a Berkshire Hathaway company which has provided healthcare liability insurance since 1899. With over $2 billion in annual premium and more than 350,000 clients globally, MedPro Group is a leader in customised insurance, claims and patient safety & risk solutions for physicians, surgeons, dentists and other healthcare professionals, as well as hospitals, senior care and other healthcare facilities. Outside of the US, MedPro offers malpractice insurance underwritten by Berkshire Hathaway sister companies, including Berkshire Hathaway European Insurance DAC (BHEI) and Berkshire Hathaway International Insurance Limited (BHIIL) who have each earned industry-leading financial strength ratings of AA+ (Standard & Poor's)*. We have a team of expert underwriters and claims specialists based in London, Manchester, Dublin and Lyon, working to provide the best service to our clients and protect their good names. We specialise in healthcare liability insurance and are committed to providing peace of mind, expertise and choice to the global healthcare industry.

Job Description MedPro's insurance application development is outsourced through an exclusive contract with an external software solutions supplier based in the UK. The manual testing role will work closely with IT operations, business stakeholders, software supplier and other partners within the wider Berkshire Hathaway Group to quality assure MedPro insurance software systems, both during development and critically in the lead up to releases to the live environment. The tester will be responsible for planning, developing, and executing functional test scenarios to ensure the readiness and usability of several policy management, claims handling systems (which will be the primary focus initially) and various interfaces between internal and external systems, in line with business requirements. The tester will also develop test scripts to address areas such as, user acceptance, regression, security and load testing. The tester will be strong on documenting all of software defects and reporting these back to the Development Team and wider Ops and business teams. The role will involve interaction across all functions within MedPro International and will suit someone with a strong understanding of the London Market and its operations. This is an exciting opportunity to be able to use your skills and experience and to shape your role as we are building out our business. Travel from time to time may be expected.

Key Responsibilities Obtain a deep understanding of relevant insurance systems to create high-quality test collateral, test cases & scripts for many types of software testing. Generate relevant test data within the limits of GDPR regulations for sharing PII (Personally Identifiable Information) data outside UK/EU Provide accurate testing estimates for project delivery and planning project phases Review delivery team output to ensure the correct interpretation and delivery of project processes and test requirements. Confirm system test environment readiness Manage test execution, to include coordinating all test resource Manage the publication of results, defect reporting, triage and retesting to resolution Support delivery teams as they develop and deploy projects to production Support transition to automated testing of web based products This job description is not intended to be exhaustive. The candidate may need to perform other related duties to meet the needs of the Division as it develops.

PERSON SPECIFICATION Knowledge, Skills And Experience At least 5+ years London Market and/or insurance business required At least 3+ years experience as a manual tester Good knowledge of IT such that issues can be fixed locally and more complex issues escalated to relevant external/outsourced parties. Knowledge of or experience working with web application automation testing software Able to build strong working relationships with multiple key stakeholders Highly attentive to details with a structured, methodical approach to problem solving. Strong oral and written communication skills. Strong interpersonal skills. Friendly, approachable, professional. This is a people facing role requiring resilience, diplomacy, and the ability to interact with multiple stakeholders at all levels. Self-motivated and pro-active with results orientation. Confidence, professionalism, discretion, and sound judgment. The individual should display integrity and trustworthiness.

Other relevant information: The successful candidate will be trustworthy with the utmost integrity. This is a people-facing role requiring confidence, resilience and diplomacy. Employee Benefits Package includes: 27 days annual leave + Christmas shopping day + 8 bank holidays Sports and Social programme with frequent all-employee events Hybrid working model Hybrid flexible working: minimum 3 days in the office Family-friendly policies