Software Lead-ServiceNow

Software Lead-ServiceNow

Posted 3 days ago by PRIMUS Global Solutions (PRIMUS UK & Europe)

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Negotiable
Undetermined
Undetermined
London Area, United Kingdom
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Agile Methodology Certified Scrum Master (CSM) Configuration Management Databases File Servers Information Technology Infrastructure Library IT Service Management ServiceNow

Summary: The role of ServiceNow Technical Architect involves designing and leading comprehensive ServiceNow solutions while collaborating with both business and IT teams. Key responsibilities include defining architecture, managing integrations, and ensuring adherence to best practices across the platform. The position requires strong technical expertise in ServiceNow and a focus on scalable and secure solutions. The architect will also mentor developers and support platform improvements.

Key Responsibilities:

  • Lead discussions to understand business requirements
  • Design scalable and secure ServiceNow solutions
  • Define architecture, roadmaps, and best practices
  • Manage integrations (REST, SOAP, IntegrationHub, MID Server)
  • Review designs, code, and platform health
  • Mentor developers and administrators
  • Support upgrades, migrations, and platform improvements

Key Skills:

  • Strong experience with ServiceNow architecture
  • Hands-on knowledge of ITSM, ITOM, ITAM, CSM, HRSD, SecOps, or GRC
  • Experience with ServiceNow integrations
  • Good understanding of CMDB and data models
  • Knowledge of ITIL, Agile, and DevOps
  • Good communication skills

Salary (Rate): undetermined

City: London Area

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Summary: We are looking for a ServiceNow Technical Architect to design and lead end-to-end ServiceNow solutions. The role involves working closely with business and IT teams, defining architecture, managing integrations, and ensuring best practices across the platform.

Key Responsibilities:

  • Lead discussions to understand business requirements
  • Design scalable and secure ServiceNow solutions
  • Define architecture, roadmaps, and best practices
  • Manage integrations (REST, SOAP, IntegrationHub, MID Server)
  • Review designs, code, and platform health
  • Mentor developers and administrators
  • Support upgrades, migrations, and platform improvements

Required Skills:

  • Strong experience with ServiceNow architecture
  • Hands-on knowledge of ITSM, ITOM, ITAM, CSM, HRSD, SecOps, or GRC
  • Experience with ServiceNow integrations
  • Good understanding of CMDB and data models
  • Knowledge of ITIL, Agile, and DevOps
  • Good communication skills
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