Software Designer

Software Designer

Posted 4 days ago by Response Informatics

Negotiable
Undetermined
Undetermined
London Area, United Kingdom

Summary: The role of ServiceNow Designer involves designing, developing, and customizing ServiceNow solutions with a focus on ITSM modules and workflow automation. The ideal candidate will possess strong Python scripting skills and experience in integrating various ServiceNow applications. This permanent position is based in London, UK, and requires collaboration with cross-functional teams to enhance IT operations.

Key Responsibilities:

  • Design and develop ServiceNow ITSM solutions and workflows
  • Develop Python scripts for automation and integrations
  • Customize ServiceNow applications based on business requirements
  • Support Green IT initiatives by optimizing IT operations and resource usage
  • Collaborate with cross-functional teams for implementation and support
  • Troubleshoot and enhance existing ServiceNow applications

Key Skills:

  • Strong experience in ServiceNow ITSM modules (Incident, Change, Problem, Service Catalog)
  • Experience in ServiceNow development, customization, workflows, and integrations
  • Strong experience in Python development and scripting
  • Hands-on experience with JavaScript, REST APIs, and automation
  • Experience with CMDB, reporting, and dashboards
  • Knowledge of Agile and ITIL processes
  • ITIL certification is a plus

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

We are currently hiring a ServiceNow Designer for an exciting client engagement.

Role: ServiceNow Designer

Location: London, UK

Positions: Permanent

Role Overview

We are looking for a skilled ServiceNow Designer with strong experience in ITSM modules, workflow automation, and Python scripting. The ideal candidate should have hands-on experience in designing, developing, and customizing ServiceNow solutions

Key Skills:

  • Strong experience in ServiceNow ITSM modules (Incident, Change, Problem, Service Catalog)
  • Experience in ServiceNow development, customization, workflows, and integrations
  • Strong experience in Python development and scripting
  • Hands-on experience with JavaScript, REST APIs, and automation
  • Experience with CMDB, reporting, and dashboards
  • Knowledge of Agile and ITIL processes
  • ITSM
  • ITOM
  • Complaints Management
  • Problem Management
  • Knowledge Management

Responsibilities:

  • Design and develop ServiceNow ITSM solutions and workflows
  • Develop Python scripts for automation and integrations
  • Customize ServiceNow applications based on business requirements
  • Support Green IT initiatives by optimizing IT operations and resource usage
  • Collaborate with cross-functional teams for implementation and support
  • Troubleshoot and enhance existing ServiceNow applications

Experience:

  • 8+ years of experience in ServiceNow Development / Design
  • Strong Python scripting and automation experience
  • ITIL certification is a plus