Social Media Manager

Hours: 37 hours Contract: Fixed Term - 6 months Salary: £51,357 - £54,495 Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office) Interviews for this role are due to take place on 12 June. This is an exciting opportunity to lead social media activity at SYMCA, shaping how the organisation and Mayor connect with audiences across South Yorkshire. You will play a key role in delivering impactful, high-quality digital communications that support organisational priorities and strengthen public engagement. Please note, this is a deemed as a ‘sensitive’ politically restricted post. The effect of the designation in accordance with the Local Government and Housing Act 1989 prevents employees from having any active political role either in or outside the workplace.

About The Role As Social Media Manager, you will lead the strategic direction, planning, and delivery of social media activity across SYMCA channels. You will ensure content is timely, engaging, and aligned with Mayoral priorities, supporting campaigns, announcements, and public information. You will coordinate content planning across short, medium, and long-term timeframes, balancing proactive campaigns with reactive communications in a fast-paced environment. The role involves overseeing the creation of high-quality digital and multimedia content, working closely with internal teams, designers, videographers, and external partners. You will ensure consistency in messaging, brand, tone of voice, and accessibility, while embedding best practice across the organisation. You will monitor performance, use audience insight to shape content, and drive continuous improvement and innovation in digital communications. The role also includes managing approvals and governance processes, identifying and mitigating risks, overseeing social media scheduling and publishing, supporting digital advertising, and contributing to out-of-hours cover as part of a rota.

About You You are an experienced social media or digital communications professional, confident leading strategy and delivery in a busy, high-profile environment. You have strong knowledge of social media platforms, trends, and best practice, and can create engaging content that resonates with diverse audiences. You are highly organised and able to manage multiple priorities, balancing planned campaigns with reactive work. You have excellent communication skills and can work effectively with senior stakeholders, providing clear advice and guidance. You are creative and collaborative, with experience working alongside designers, videographers, and partners to produce high-quality content, as well as creating content yourself. You are confident using data and insight to improve performance and are proactive in identifying opportunities to innovate and enhance digital communications. You have strong judgement and attention to detail, with an understanding of reputational risk for an organisation like SYMCA and the importance of accurate, accessible, and inclusive communication.

Benefits All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success. In addition to the above, some of our benefits include - Holiday Entitlement – From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues. Annual Leave Purchase Scheme – The ability to purchase up to a further 15 days per year in additional to your normal annual leave Hybrid working – Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts. Flexible Hours Scheme – Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees’ flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave. Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes. Training on the job - Support with upskilling skills through on-the-job training and qualifications Professional Membership Fees – Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management.

Diversity at South Yorkshire Combined Mayoral Authority Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements. Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview. If you require any reasonable adjustments throughout the process, please contact recruitment@southyorkshire-ca.gov.uk or include within your application form detailing the adjustment and how it will assist in managing any barriers.