Site Reliability Engineer
Posted 5 days ago by Quantum World Technologies Inc.
Negotiable
Inside
Hybrid
London Area, United Kingdom
Summary: The Site Reliability Engineer (SRE) DevOps role involves executing security-related tasks, managing incident tickets, and supporting deployments within a hybrid contract framework in the London area. The position requires HMRC clearance and focuses on ensuring compliance with PCI standards while utilizing various tools for monitoring and troubleshooting. Key responsibilities include log analysis, secret management, and performance monitoring for third-party services. The role demands advanced proficiency in Kubernetes and debugging, along with intermediate skills in cloud services and programming languages.
Key Responsibilities:
- Execute Security Wave work items with detailed procedures.
- Manage IcM tickets related to 3P services and customer-reported issues.
- Support SRE deployments and perform Datapack deployments.
- Ensure PCI compliance, including evidence collection and handling segmentation penetration tests, internal vulnerability scans, and change requests.
- Analyze logs using Azure Log Analytics.
- Create and update secrets in Azure Key Vault.
- Monitor SLA dashboards and investigate dips in performance for Nuance3P services.
- Migrate Persistent Volume Claims (PVCs) across services.
- Conduct synthetic testing post-deployment for 3P services.
- Respond to auto alerts and investigate pod failures.
- Troubleshoot customer-raised tickets using Grafana and Prometheus.
- Create Hydra clients for customers.
- Handle ad hoc requests from FTEs.
Key Skills:
- Kubernetes, Helm, Kubectl – Advanced proficiency
- Debugging and analysis – Advanced
- Cloud / Azure AKS – Intermediate
- Security (CVEs, PCI) – Intermediate
- Unix/Linux systems – Intermediate
- Java/Node.js – Intermediate
- Python – Intermediate
- CI/CD pipelines
- Monitoring tools: Grafana, Prometheus, Jaeger – Beginner level
- Kusto Query Language (KQL)
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Job Role: SRE DevOps
Job Location: London Area, United Kingdom
Mode of Work: Contract Inside IR35 & Hybrid
HMRC Clearance required
Key Responsibilities
- Execute Security Wave work items with detailed procedures.
- Manage IcM tickets related to 3P services and customer-reported issues.
- Support SRE deployments and perform Datapack deployments.
- Ensure PCI compliance , including evidence collection and handling segmentation penetration tests, internal vulnerability scans, and change requests.
- Analyze logs using Azure Log Analytics .
- Create and update secrets in Azure Key Vault .
- Monitor SLA dashboards and investigate dips in performance for Nuance3P services.
- Migrate Persistent Volume Claims (PVCs) across services.
- Conduct synthetic testing post-deployment for 3P services.
- Respond to auto alerts and investigate pod failures.
- Troubleshoot customer-raised tickets using Grafana and Prometheus .
- Create Hydra clients for customers.
- Handle ad hoc requests from FTEs.
Required Skills
- Kubernetes, Helm, Kubectl – Advanced proficiency
- Debugging and analysis – Advanced
- Cloud / Azure AKS – Intermediate
- Security (CVEs, PCI) – Intermediate
- Unix/Linux systems – Intermediate
- Java/Node.js – Intermediate
- Python – Intermediate
- CI/CD pipelines
- Monitoring tools: Grafana, Prometheus, Jaeger – Beginner level
- Kusto Query Language (KQL)