Job Responsibilities/Objectives
- Lead end-to-end UC, SIP and telephony projects.
- Manage technical teams, suppliers and stakeholders.
- Oversee migrations, implementations, testing and go-live.
- Manage project plans, risks, budgets and dependencies.
- Coordinate SIP trunking, telephony and number-porting activities.
- Work closely with IT and business stakeholders across multiple offices.
Required Skills/Experience
The ideal candidate will have the following:
Strong Technical Project Management experience.
Proven experience delivering SIP, VoIP, telephony or Unified Communications projects.
Previous experience working within a law firm, legal technology or professional services environment.
Experience managing technical teams and third-party vendors.
Strong stakeholder and project governance experience.
Desirable Skills/Experience
- Microsoft Teams/Teams Phone
- Cisco/Avaya
- SIP Trunking
- SBC/Session Border Controllers
- Global telephony migrations
- Contact centre technology