SIA Freight Facility Agent
Posted 1 week ago by Carlisle Support Services
Negotiable
Undetermined
Undetermined
Etchinghill, England, United Kingdom
Summary: The role of SIA Freight Facility Agent at Carlisle Support Services involves supporting Le Shuttle (Eurotunnel) by managing the screening of HGV and commercial vehicles using advanced X-ray and explosive detection systems. This position requires a focus on customer service and teamwork in a fast-paced environment. Candidates will receive comprehensive training and support to thrive in their roles. The company values diversity and encourages applications from individuals of all backgrounds.
Key Responsibilities:
- Screen HGV and commercial vehicles using X-ray and trace explosive detection systems.
- Deliver excellent customer service while managing vehicle and passenger transit.
- Work collaboratively within a close-knit team and independently as required.
- Maintain health and safety standards during operations.
- Participate in ongoing training and development programs.
Key Skills:
- Valid SIA license (Guarding or Door Supervision).
- Basic IT/computer skills.
- Strong communication and teamwork abilities.
- Ability to work shifts across 24/7 (day, night, weekends).
- Calm and focused under pressure.
- Public-facing experience in security, events, customer service, or retail is a bonus.
Salary (Rate): undetermined
City: Etchinghill
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Our Client Le Shuttle (Eurotunnel) is a unique shuttle service between France and the UK. Carlisle Support Services are recruiting exceptional, client-driven Passenger Service Agents to support our client with vehicle and passenger management. This is a unique opportunity to work in a vibrant and fast paced environment as a part of a professional and personable team. Make a Real Impact – Be Part of Something Bigger Carlisle Support Services is proud to support Le Shuttle (Eurotunnel), a unique transport link between the UK and France. We’re recruiting reliable and personable Customer Service Freight X-Ray Operatives to help ensure the safe and secure transit of freight vehicles using cutting-edge scanning technology. This is a fantastic opportunity for anyone looking to grow their skills in a safety-critical, customer-focused role—whether you're experienced or just getting started.
Why You’ll Love Working With Us Health and Wellbeing Plans – including our family-friendly maternity policy. Flexible financial support with instant access to earned and authorised wages. Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform – so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme – earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements.
About The Role You’ll be part of a close-knit team responsible for screening HGV and commercial vehicles using state-of-the-art X-ray and trace explosive detection systems. It’s a fast-paced and rewarding role where attention to detail, communication, and teamwork are essential.
What We’re Looking For Friendly, confident, and approachable. Passionate about delivering excellent customer service. Open to learning new technology and processes. Work shifts across 24/7 (day, night, weekends). Comfortable working in both team and solo settings. Basic IT/computer skills. Calm and focused under pressure. Health and Safety awareness.
Do you have the following skills, experience and drive to succeed in this role Find out below. Requirements Valid SIA license (Guarding or Door Supervision). At least 18 years old. Able to pass a safety-critical medical. 5-year verifiable history for Counter Terrorism Check (CTC). Proof of right to work in the UK. Public-facing experience (security, events, customer service, retail) is a bonus. Traffic management/marshalling or HGV handling experience is helpful but not required. What’s just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team.
We Welcome Diverse Talent We’re proud of our inclusive workforce and we encourage applications from people of all backgrounds and life experiences. Whether you’re returning to work, exploring a new career path, or seeking a new challenge—you belong here.
About Us Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. xlqdzyr In all situations people will be judged solely on merit or ability. #IHPSTH