Shipping Coordinator

Shipping Coordinator

Peterborough

Twelve-month contract

£20.00 / hr umbrella

Fully site based 08:00-16:00 Mon-Thurs, 08:00-15:30 Fri with 30min lunch. Flexible on start/finish times.

The Opportunity:

This role sits within the Supply Chain team based in Peterborough and will be a key player in planning, arranging and processing shipments to our global customer base.

What You Will Do:

• Arrange for shipments of products to be despatched to customers based on available product
• Working with carriers and customers to agree collection schedules
• Send all relevant documentation for the shipments to the necessary contacts
• Prepare, submit and record the export entry for goods sent overseas

What you will have:

Service Excellence:

Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Level Working Knowledge:

• Provides a quality of service that customers describe as excellent.
• Resolves common customer problems.
• Responds to unexpected customer requests with a sense of urgency and positive action.
• Provides direct service to internal & external customers.

Accuracy and Attention to Detail:

Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

Level Working Knowledge:

• Processes limited amounts of detailed information with good accuracy.
• Learns from mistakes and applies lessons learned.
• Develops and uses checklists to ensure that information goes out error-free.

Flexibility and Adaptability:

Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.

Level Working Knowledge:

• Adjusts to new or changing assignments, processes, and people.
• Demonstrates willingness to listen to other opinions.
• Identifies and considers alternative approaches to situations or problems.

Import/Export:

Knowledge of issues, procedures, tools and practices of importing and exporting; ability to import and export goods to and from international locations.

Level Working Knowledge:

• Completes all required export documentation for repetitive transactions.
• Ensures all export entries remain compliant with HMRC and identifies and corrects any errors.

Transportation:

Knowledge of transportation; ability to transport materials and goods to manufacturing facilities and customers.

Level Working Knowledge:

• Participates in arranging transportation of goods.
• Ensures on time shipments; anticipates and resolves shipping problems.
• Works with at least one type of transportation mode and carrier.

Other top candidates may have:

• Experience working with HMRC duty suspension schemes
• Experience complying with established regulatory procedures, i.e incoterms and SOX