Services Specialist 1 - Customer Order and Fulfillment/Billing Specialist

Role Summary

The main role is billing, with responsibility for managing customer orders, raising invoices, submitting invoices to customers, and following up with the PLs on their billing plans.

Essential Responsibilities

• Receive, review, and process customer orders accurately in the system.
• Track invoice status and provide regular updates to the relevant stakeholders.
• Resolve invoice discrepancies.
• Perform month-end activities and ensure all required documents are properly accrued/accounted for.

Essential Requirements of the role (Experience / Skills / Competencies)

• Years of experience: 2 to 3 years
• Field of experience: customer services - accounting - order management or supply chain.
• Technical Skills: Order processing, data entry, invoice tracking, and reporting.
• Soft Skills: Excellent communication, problem-solving, teamwork, attention to detail, and the ability to work under pressure.
• Tools or Software (Required / Preferred): Excel, Outlook & SAP (preferred).
• Education Qualifications: Bachelor’s degree in Business Administration, Accounting, Finance, Supply Chain
• Industry Background or Experience (Required / Preferred): Experience in the oil & gas industry is preferred.
• Target Companies: N/A
• Off-limits Companies: N/A
• Required Accreditations / Qualifications / Certification / Licenses including Driving License: I would suggest Not mandatory, relevant supply chain, accounting, or customer service certification is preferred.

Desirable attributes of the worker (Experience / Skills / Competencies)

Currently residing in Basra; good written and spoken English; ability to adapt quickly to new systems and processes.