Negotiable
Inside
Hybrid
Manchester, Lancashire, UK
Summary: The ServiceNow Specialist role requires an individual with active SC clearance and extensive experience in delivering ServiceNow implementations within enterprise environments. The position involves designing, configuring, and implementing ServiceNow solutions, with a focus on ITSM and secure integrations. The role is hybrid, requiring three days of on-site work per week in Manchester, UK. This contract position is classified as inside IR35 and is offered through an umbrella company.
Key Responsibilities:
- Deliver ServiceNow implementations in enterprise environments (ITSM as a minimum)
- Design, configure, and implement ServiceNow solutions
- Work with Business Rules, Script Includes, Flow Designer, Client Scripts
- Understand ServiceNow data model, CMDB, and core platform capabilities
- Build and support secure integrations (REST/SOAP APIs, Oauth, IntegrationHub)
- Define and implement data mappings and transformation logic
- Manage incident, problem, change, and request processes
- Lead customer onboarding, workshops, and solution design sessions
- Translate business requirements into technical solutions
- Produce high-quality technical documentation and functional specifications
Key Skills:
- Active SC clearance
- Extensive hands-on experience with ServiceNow implementations
- Proven ability to design and implement ServiceNow solutions
- Advanced experience with Business Rules, Script Includes, Flow Designer, Client Scripts
- Solid understanding of ServiceNow data model and core platform capabilities
- Experience with secure integrations (REST/SOAP APIs, Oauth, IntegrationHub)
- Ability to define data mappings and transformation logic
- Experience with incident, problem, change, and request management
- Strong capability to translate business requirements into technical solutions
- Ability to produce high-quality technical documentation
- Experience with ServiceNow eBonding and exposure to ITOM, CSM, or AI modules (desirable)
- ServiceNow certifications (eg, CSA, CIS, CAD) (desirable)
Salary (Rate): £650.00 Daily
City: Manchester
Country: UK
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
- Role : ServiceNow Specialist - Must have active SC clearance
- Location : Manchester, UK
- Type : Contract Inside IR35 via Umbrella
- Mode of work : Hybrid 3-day onsite in a week
Job Description:
Must Haves:
- ServiceNow Specialist - Must already hold SC clearance Active
- Extensive hands-on experience delivering ServiceNow implementations in enterprise environments (ITSM as a minimum)
- Proven ability to design, configure, and implement ServiceNow solutions
- Advanced experience with: Business Rules, Script Includes, Flow Designer, Client Scripts.
- Solid understanding of ServiceNow data model, CMDB, (CSDM 5) and core platform capabilities
- Experience building and supporting secure integrations (REST/SOAP APIs, Oauth, IntegrationHub)
- Ability to define and implement data mappings and transformation logic
- Experience with incident, problem, change, and request
- Experience leading customer onboarding, workshops, and solution design sessions
- Strong capability to translate business requirements into robust technical solutions
- Ability to produce high-quality technical documentation and functional specifications
Desirable:
- Experience with ServiceNow eBonding (Service Exchange or other)
- Exposure to ITOM, CSM, or AI ServiceNow modules
- ServiceNow certifications (eg, CSA, CIS, CAD)
Randstad Technologies is acting as an Employment Business in relation to this vacancy.