ServiceNow Solution Architect
Posted 4 days ago by SKILLFINDER INTERNATIONAL
Negotiable
Undetermined
Undetermined
London, UK
Summary: The ServiceNow Solution Architect role focuses on designing and delivering scalable solutions that meet both business and technical requirements. The position requires translating complex needs into effective ServiceNow implementations while providing technical leadership and ensuring adherence to best practices. The architect will also act as a Subject Matter Expert in Hardware and Software Asset Management within the ServiceNow platform. This role involves collaboration with various stakeholders to drive key decisions and outcomes.
Key Responsibilities:
- Act as a Subject Matter Expert (SME) for Hardware Asset Management (HAM) and Software Asset Management (SAM) within ServiceNow.
- Lead solution design workshops and contribute to sprint planning and overall project delivery.
- Take ownership of technical requirements and solution components related to ServiceNow HAM & SAM implementations.
- Provide oversight of technical governance across the ServiceNow platform.
- Enforce coding standards and best practices across delivery teams.
- Design and document high-level architecture and solution artefacts.
- Act as an escalation point for technical issues and development blockers.
- Proactively identify and log opportunities for platform and process improvements.
- Contribute to platform health, stability, and performance management.
- Support technical triage and resolution of major incidents when required.
- Collaborate with cross-functional business and technical stakeholders to drive key decisions and outcomes.
Key Skills:
- Strong expertise in ServiceNow, particularly HAM & SAM modules.
- Proven experience in solution architecture and platform design.
- Experience leading technical teams and driving governance standards.
- Ability to engage effectively with both business and technical stakeholders.
- Strong problem-solving and decision-making capabilities.
Salary (Rate): undetermined
City: London
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Overview:
We are seeking an experienced ServiceNow Solution Architect to design and deliver scalable solutions aligned with business and technical requirements. This role involves translating complex requirements into effective ServiceNow implementations, providing technical leadership, and ensuring best practices across the platform.
Key Responsibilities:
- Act as a Subject Matter Expert (SME) for Hardware Asset Management (HAM) and Software Asset Management (SAM) within ServiceNow.
- Lead solution design workshops and contribute to sprint planning and overall project delivery.
- Take ownership of technical requirements and solution components related to ServiceNow HAM & SAM implementations.
- Provide oversight of technical governance across the ServiceNow platform.
- Enforce coding standards and best practices across delivery teams.
- Design and document high-level architecture and solution artefacts.
- Act as an escalation point for technical issues and development blockers.
- Proactively identify and log opportunities for platform and process improvements.
- Contribute to platform health, stability, and performance management.
- Support technical triage and resolution of major incidents when required.
- Collaborate with cross-functional business and technical stakeholders to drive key decisions and outcomes.
Skills & Experience:
- Strong expertise in ServiceNow, particularly HAM & SAM modules.
- Proven experience in solution architecture and platform design.
- Experience leading technical teams and driving governance standards.
- Ability to engage effectively with both business and technical stakeholders.
- Strong problem-solving and decision-making capabilities.
