ServiceNow Platform owner - Outside IR35 Contract
Posted 1 day ago by CODA Technology Services
Negotiable
Outside
Hybrid
Redhill, England, United Kingdom
Summary: The role of ServiceNow Platform Owner involves leading the strategy, governance, and performance of an enterprise ServiceNow platform for a global insurance organization. This position is initially a 6-month contract and is classified as outside IR35. The candidate will act as the design authority for the platform, ensuring its security, scalability, and alignment with business and IT strategies. The role also includes driving platform governance and maximizing the value derived from ServiceNow.
Key Responsibilities:
- Own the ServiceNow platform roadmap aligned to business priorities.
- Act as design authority for platform configuration, development, and governance.
- Ensure platform stability, performance, and availability.
- Oversee integrations, upgrades, and environment management (Dev/Test/Prod).
- Manage demand intake, prioritisation, and release planning.
- Ensure security, compliance, and access governance across the platform.
- Manage ServiceNow licensing, vendor relationships, and platform costs.
- Drive automation, standardisation, and platform adoption across the organisation.
Key Skills:
- Strong experience managing or governing an enterprise ServiceNow platform.
- 3+ years platform ownership experience.
- Solid understanding of ITSM and ITIL frameworks.
- Experience working in complex IT environments.
- Knowledge of ServiceNow licensing and platform governance.
- Strong stakeholder engagement and decision-making capability.
- Ideally possess ServiceNow certifications.
Salary (Rate): undetermined
City: Redhill
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
We are seeking an experienced ServiceNow Platform Owner / specialist to lead the strategy, governance, and performance of an enterprise ServiceNow platform for a global insurance organisation. This will be an initial 6 month contract (outside IR35). Ideally hybrid working based near Redhill, Surrey/Sussex border (could possibly be remote if required). You will act as the platform design authority, ensuring ServiceNow remains secure, scalable, and aligned with business and IT strategy. This role will drive platform governance, oversee enhancements, and ensure the organisation maximises value from ServiceNow.
Key Responsibilities
- Own the ServiceNow platform roadmap aligned to business priorities.
- Act as design authority for platform configuration, development, and governance.
- Ensure platform stability, performance, and availability.
- Oversee integrations, upgrades, and environment management (Dev/Test/Prod).
- Manage demand intake, prioritisation, and release planning.
- Ensure security, compliance, and access governance across the platform.
- Manage ServiceNow licensing, vendor relationships, and platform costs.
- Drive automation, standardisation, and platform adoption across the organisation.
Experience Required
- Strong experience managing or governing an enterprise ServiceNow platform.
- 3+ years platform ownership experience
- Solid understanding of ITSM and ITIL frameworks.
- Experience working in complex IT environments.
- Knowledge of ServiceNow licensing and platform governance.
- Strong stakeholder engagement and decision-making capability.
- Ideally possess ServiceNow certifications
If you possess the skills and experience above please contact me for more details and a further discussion about this position. Many thanks Steve