Purpose of the role
Own ServiceNow integration, transition and functional assurance for EUC Security & Compliance.
Ensure required workflows, data, controls, reporting and integrations across the target platform, legacy ServiceNow, internal systems and third parties are identified, delivered, tested and available in the new ServiceNow platform.
What you'll do
- Act as the EUC Security & Compliance owner for ServiceNow transformation, integration and platform-readiness activities.
- Maintain an integration inventory covering legacy dbServiceNow, internal systems, asset and CMDB sources, endpoint tools, reporting platforms and third parties.
- Capture and govern business, control, reporting, data and workflow requirements through design, build, test and implementation.
- Map legacy capabilities to the target platform, identify gaps and dependencies, and ensure critical functionality is retained or replaced.
- Define acceptance criteria, coordinate UAT, govern defects and provide EUC readiness recommendations for releases and migration.
- Drive workflow simplification, automation, reporting improvements and a prioritised future-enhancement backlog.
- Maintain decision logs, traceability, risk and dependency records, and audit-ready evidence for platform governance.
Skills & Experience
- Strong ServiceNow platform, integration and transformation experience.
- Knowledge of HAM, CSDM, ITAM, CMDB, workflows, data and reporting design.
- Data analytics & reporting.
- Experience of SAM within ServiceNow.
- Experience managing complex internal, legacy and third-party integrations.
- Strong requirements, process-mapping, traceability, UAT and defect-governance capability.
- Experience representing business and control requirements in large transformation programmes.
Deutsche Bank's Values
Our values define the working environment we strive to create - diverse, supportive and welcoming of different views.
We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation.
We build talented and diverse teams to drive business results and encourage our people to develop to their full potential.
Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance.
We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs, and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
This client will only accept workers operating via a PAYE engagement model.
AMS's payroll service is in partnership with Giant, we have worked with them for many years and have good processes in place to ensure you get the best service.
If you are successful in your application for this role, your contract will be via Giant.
AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.