ServiceNow Developer – SC Cleared

Job Spec:

ServiceNow Developer – SC Cleared

Whitehall Resources are currently looking for a Service Now Developer – SC Cleared based in Shropshire on a hybrid basis for an initial 6 – month contract.

***INSIDE IR35***

***ACTIVE SC CLEARANCE REQUIRED***

Main Responsibilities:

• Configure and develop ServiceNow solutions across HRSD and CSM.
• Build and maintain record producers, forms, workflows, catalog items, notifications and case management capabilities.
• Configure Employee Centre experiences and user journeys.
• Develop integrations using REST APIs, SOAP APIs and IntegrationHub.
• Support configuration of Virtual Agent and Now Assist capabilities.
• Participate in sprint planning, backlog refinement and technical design discussions.
• Support unit testing, SIT, UAT and defect resolution activities.
• Produce and maintain technical documentation.
• Work collaboratively with architects, developers, testers and business stakeholders.

Key Skills:

• Service Now Certified System Administrator
• Hands-on ServiceNow development experience.
• HRSD
• CSM / Source-to-Pay Operations
• Employee Centre / Employee Centre Pro
• ServiceNow integrations
• Virtual Agent and/or Now Assist
• Experience developing case workflows, service catalogues, agent workspaces and portal experiences.
• Experience using JavaScript, Glide APIs, Flow Designer and ServiceNow scripting.
• Experience integrating ServiceNow with third-party applications using REST APIs, SOAP APIs or IntegrationHub.
• Experience supporting Agile delivery and test cycles.
• Strong analytical and problem-solving skills.

Desirable:

• ServiceNow Certified Application Developer
• Employee Centre
• IntegrationHub
• Virtual Agent
• Now Assist / GenAI accreditations
• ServiceNow Certified Implementation Specialist – HRSD
• ServiceNow Certified Implementation Specialist – CSM

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.