ServiceNow Developer

RESPONSIBILITIES: Kforce has a client that is seeking a ServiceNow Developer in Westlake, TX.

Duties Include

• Design, develop, and customize ServiceNow applications and modules using JavaScript, Glide, Flow Designer, and other platform tools
• Develop and maintain ServiceNow forms, workflows, client scripts, business rules, UI policies, and integrations
• Participate in Agile development cycles including sprint planning, backlog grooming, and daily stand-ups
• Build and maintain REST and SOAP integrations between ServiceNow and external systems
• Ensure code and solutions follow ServiceNow best practices, including upgrade and scalability considerations
• Collaborate with QA for testing and deployment in lower environments before production rollout

Secondary Responsibilities - Systems Analysis (20%)

• Work with business stakeholders to capture and document functional and technical requirements
• Analyze and evaluate existing systems and processes to recommend improvements or automation using ServiceNow
• Translate business requirements into actionable stories and technical specifications
• Assist in user training, documentation, and support for deployed features and improvements
• Support release planning and coordination across teams as needed

REQUIREMENTS

• Bachelor's degree in Computer Science, Information Systems, or a related field
• 5+ years of hands-on ServiceNow development experience
• Proven understanding of ServiceNow architecture and development best practices
• Experience with HRSD ServiceNow module is a bonus
• Experience with technologies: JavaScript, REST, HTML, CSS, Jira, Angular
• Familiarity with systems analysis, business process modeling, and requirements gathering
• Problem-solving mindset and a passion for building scalable solutions
• Strong communication skills - both technical and non-technical
• Ability to work independently and within a team environment
• Agile/Scrum project methodology familiarity
• Good to have ServiceNow Certifications