ServiceNow Developer
Posted Today by Robert Walters
£600 Per day
Undetermined
Undetermined
City Of London, England, United Kingdom
Summary: The ServiceNow Developer role involves designing, configuring, developing, and implementing solutions on the ServiceNow platform, particularly within ITSM modules. The candidate will ensure alignment with business objectives and IT best practices while collaborating with stakeholders. Key responsibilities include managing deployments, scripting, and delivering technical documentation. The position requires a proactive individual with strong analytical skills and a focus on continuous improvement.
Key Responsibilities:
- Deliver solutions across key ServiceNow modules including: ITSM (Incident, Problem, Request, Change), HRSD (Human Resources Service Delivery), Security Incident Response (SIR) and Vulnerability Management, Service Portal and Virtual Agent configuration, CMDB setup and maintenance.
- Configure and maintain: Workflows and Item Designer, Transform Maps, Data Loads, and MID Servers, Integration points (SOAP/REST APIs), Service Portal and user interface.
- Perform scripting using JavaScript, HTML, CSS, XML, SQL.
- Manage deployments via Update Sets, conduct unit testing, and support UAT and Post-Production Testing.
- Deliver technical documentation, including: Flowcharts, layouts, diagrams, charts, Code comments and clear code for solution clarity and maintainability.
- Participate in full Software Development Life Cycle (SDLC) and Agile methodologies.
- Troubleshoot and resolve issues in a timely manner in accordance with SLAs.
- Conduct impact analysis, determine test coverage, and implement change effectively.
- Work closely with stakeholders to gather requirements, provide support, and ensure successful solution delivery.
- Support continuous improvement of processes, methodologies, and platform best practices.
Key Skills:
- Proven experience with: ServiceNow development, configuration, and architecture, ServiceNow CMDB, Integrations and MID Server setup, Virtual Agent, Employee Centre, HRSD, and Security Modules.
- Strong scripting experience (JavaScript, SQL, HTML/CSS, XML, SOAP/REST).
- Hands-on experience with: Data loads, Transform Maps, Update Set deployment, unit testing, and technical documentation.
- Solid understanding of: Relational databases and SQL, Agile methodology, Software development lifecycle (SDLC).
- Experience working with the Washington release (preferred).
- Must be a Certified ServiceNow Administrator.
- Must hold ServiceNow Implementation Certification.
- Desirable: Knowledge or experience with ITOM (IT Operations Management) is a plus.
Salary (Rate): £600.00/daily
City: City Of London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
We are seeking an experienced and highly motivated ServiceNow Developer to join our team, with expertise across the ServiceNow platform and ITSM modules. The ideal candidate will be responsible for designing, configuring, developing, and implementing ServiceNow solutions, while ensuring alignment with business objectives and IT best practices.
Key Responsibilities:
- Deliver solutions across key ServiceNow modules including: ITSM (Incident, Problem, Request, Change) HRSD (Human Resources Service Delivery) Security Incident Response (SIR) and Vulnerability Management Service Portal and Virtual Agent configuration CMDB setup and maintenance
- Configure and maintain: Workflows and Item Designer Transform Maps, Data Loads, and MID Servers Integration points (SOAP/REST APIs) Service Portal and user interface
- Perform scripting using JavaScript, HTML, CSS, XML, SQL
- Manage deployments via Update Sets, conduct unit testing, and support UAT and Post-Production Testing
- Deliver technical documentation, including: Flowcharts, layouts, diagrams, charts Code comments and clear code for solution clarity and maintainability
- Participate in full Software Development Life Cycle (SDLC) and Agile methodologies
- Troubleshoot and resolve issues in a timely manner in accordance with SLAs
- Conduct impact analysis, determine test coverage, and implement change effectively
- Work closely with stakeholders to gather requirements, provide support, and ensure successful solution delivery
- Support continuous improvement of processes, methodologies, and platform best practices
Required Skills & Experience:
- Proven experience with: ServiceNow development, configuration, and architecture ServiceNow CMDB Integrations and MID Server setup Virtual Agent, Employee Centre, HRSD, and Security Modules
- Strong scripting experience (JavaScript, SQL, HTML/CSS, XML, SOAP/REST)
- Hands-on experience with: Data loads, Transform Maps Update Set deployment, unit testing, and technical documentation
- Solid understanding of: Relational databases and SQL Agile methodology Software development lifecycle (SDLC)
- Experience working with the Washington release (preferred)
- Must be a Certified ServiceNow Administrator
- Must hold ServiceNow Implementation Certification
- Desirable: Knowledge or experience with ITOM (IT Operations Management) is a plus
Personal Attributes:
- Strong analytical and problem-solving skills
- Effective communicator and collaborator with both technical and non-technical stakeholders
- Proactive and self-motivated with a continuous improvement mindset
- Ability to assess and mitigate customer impacts in solution design and delivery
If you're passionate about delivering high-quality ServiceNow solutions and thrive in a fast-paced, collaborative environment, we would love to hear from you. GSC Manchester TET is acting as an Employment Business in relation to this vacancy.