ServiceNow Designer (Telecoms) - City of London, London, EC3M 4AJ

ServiceNow Designer needed with strong Telecoms industry experience.

6 Month Contract based in London (Hybrid).

Start ASAP in July/August 2026.

Hybrid Working: 3 days/week remote (WFH), and 2 days/week working from the office in London.

Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: Designing, creating, modifying + implementing ServiceNow toolset components including: ITSM, CSM, ITAM, ITOM, IRM, CMDB.

Implementing ServiceNow modules, configuration, administration + support of core ServiceNow platform.

ServiceNow platform design, development, implementation, Incident Management, Service Requests, Problem Management, Change Management, Configuration Management + new releases.

ServiceNow Glide Objects including: GlideRecords, GlideSystem, GlideAggregate + GlideAjax.

ServiceNow enhancement requests to the customer's ServiceNow instances, including changes to the user interface, system properties, foundation data + workflows.

System integration experience using Web Services + web-based technologies including: XML, HTML, AJAX, CSS, HTTP, REST, SOAP, Agile/Scrum approaches.

ITIL Service Management certification advantageous (ITIL v3 certification).