ServiceNow Designer contractor - Telecoms Domain - London (hybrid) - Outside IR35 - 6 months

ServiceNow Designer contractor - Telecoms Domain - London (hybrid) - Outside IR35 - 6 months

Posted 1 day ago by Evolve IT Recruitment Ltd

Negotiable
Outside
Hybrid
London, UK

Summary: The ServiceNow Designer contractor role focuses on the design, development, enhancement, and administration of ServiceNow solutions within a major telecoms programme. This hands-on position requires collaboration with stakeholders to implement platform improvements and new modules while adhering to best practices. The contract is for an initial duration of 6 months and is classified as outside IR35. An immediate start is available for qualified candidates.

Key Responsibilities:

  • Implementing ServiceNow Modules, administration, improvement and support of latest ServiceNow platform.
  • Deliver all aspects of Platform Administration, Design, Development and implementation of ServiceNow.
  • Complete minor and major enhancements requests to ServiceNow instances, including changes to the user interface, system properties, foundation data, and existing workflows.
  • Help facilitate the rollout of new applications and modules.
  • Identify areas for improvement.
  • Perform upgrade administration to ensure leverage of latest releases.

Key Skills:

  • Extensive experience and deep functional knowledge of ServiceNow.
  • Experience of glide objects (GlideRecords, GlideSystem, GlideAggregate, GlideAjax).
  • System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.
  • ITIL concepts and IT Service Management practices (ITIL v3 certification a plus).
  • Understanding of Agile based approach to software development (SCRUM experience a plus).

Salary (Rate): undetermined

City: London

Country: UK

Working Arrangements: hybrid

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

ServiceNow Designer contractor - Telecoms Domain - London (hybrid) - Outside IR35 (immediate start opportunity) - 6 months

Evolve IT Recruitment is looking for 2 experienced ServiceNow Designers to work on a major telecoms programme on an initial 6-month contract. The role is a hands-on role where you'll be responsible for the design, development, enhancement and administration of ServiceNow solutions across a large-scale enterprise environment - you'll work closely with stakeholders to deliver platform improvements, integrations and new module implementations whilst following ServiceNow best practice.

You will be expected to perform the following duties:

- Implementing ServiceNow Modules, administration, improvement and support of latest ServiceNow platform.

- Deliver all aspects of Platform Administration, Design, Development and implementation of ServiceNow.

- Complete minor and major enhancements requests to ServiceNow instances, including changes to the user interface, system properties, foundation data, and existing workflows.

- Help facilitate the rollout of new applications and modules

- Identify areas for improvement

- Perform upgrade administration to ensure leverage of latest releases.

Essential Skills:

- Extensive experience and deep functional knowledge of ServiceNow

- Experience of glide objects (GlideRecords, GlideSystem, GlideAggregate, GlideAjax)

- System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP

- ITIL concepts and IT Service Management practices (ITIL v3 certification a plus)

- Understanding of Agile based approach to software development (SCRUM experience a plus)

Desirable Skills:

- Experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components

- Telecoms industry experience

- Consultative and analytical approach

- Experience implementing ITSM tools; such as Incident Management, Service Request Management, Problem Management, Change Management, and Configuration Management