Required Experience Minimum 5 years of Business Process Consulting experience.
Proven experience leading ServiceNow process implementation and improvement engagements.
Strong ability to analyze business challenges and recommend strategies aligned to desired business outcomes.
Experience working directly with senior stakeholders, sponsors, and business process owners.
Demonstrated experience working within Agile/Scrum environments.
Strong understanding of Customer Service Management (CSM) processes and ServiceNow capabilities.
Mandatory Skills
- ServiceNow Customer Service Management (CSM)
- Business Process Consulting
- Agile Methodology
- ITIL Foundation Certification
- ServiceNow System Administrator Certification
- Now Create Certification
- ServiceNow Product Implementation Certification
Skills
- Mandatory Skills : ServiceNow CSM
Rate:
£50,000/year
Location:
London
IR35 Status:
Not specified
Remote Status:
Not specified
Industry:
Consulting
Seniority Level:
Senior