ServiceNow Consultant

ServiceNow Consultant

Posted 2 weeks ago by 1748624020

£750 Per day
Outside
Hybrid
Location London, England, United Kingdom

Summary: The role of ServiceNow Consultant involves providing support services for a university's ServiceNow platform maintenance in London. The consultant is expected to have over 7 years of experience and will engage in various maintenance activities. This position is hybrid and offers a competitive daily rate. The contract is set for a duration of 12 months, starting on July 1, 2025.

Key Responsibilities:

  • Platform Performance Monitoring
  • ServiceNow Subscription Management
  • Monthly Patch Scheduling and Deployment (Dev, Test, Prod)
  • SLA Based Break/Fix Support
  • Commonly Requested Services (User Admin, Reporting/dashboards, No Code)
  • Program Governance
  • Data Maintenance
  • Full, twice-a-year upgrade management
  • Platform HealthScan Review & Remediation / codeworks
  • Production Deployment Support
  • Platform Optimization - continual process and platform improvement
  • Ask the Architect
  • Enhancement (Design & Development)

Key Skills:

  • 7+ years of experience with ServiceNow
  • Strong knowledge of platform performance monitoring
  • Experience in subscription management and patch deployment
  • Ability to provide SLA based support
  • Skills in user administration and reporting
  • Governance and data maintenance expertise
  • Experience in upgrade management and platform optimization
  • Capability in design and development enhancements

Salary: £750 per day

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

I have a requirement to support a university in London on the maintenance of their ServiceNow platform. This role would be for an experience consultant to provide support services for ServiceNow.

Role: ServiceNow Consultant
Rate: £750 per day
Length: 12 months
IR35: Outside
Location: Hybrid (South Coast of England)
Start date: 01.07.2025

We are looking for an experience consultant with 7+ years to support them on a number of maintenace activities as per below;

- Platform Performance Monitoring
- ServiceNow Subscription Management
- Monthly Patch Scheduling and Deployment (Dev, Test, Prod)
- SLA Based Break/Fix Support
- Commonly Requested Services (User Admin, Reporting/dashboards, No Code)
- Program Governance
- Data Maintenance
- Full, twice-a-year upgrade management
- Platform HealthScan Review & Remediation / codeworks
- Production Deployment Support
- Platform Optimization -(continual process and platform improvement)
- Ask the Architect
- Enhancement (Design & Development)

Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement.

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