ServiceNow Business Analyst/ServiceNow Product Owner
Posted 2 weeks ago by DGH Recruitment Ltd.
£100,000 Per year
Undetermined
Hybrid
City of London, UK
Summary: The role of ServiceNow Business Analyst/ServiceNow Product Owner involves working with a law firm to optimize their ServiceNow platform across Back Office functions. The position requires collaboration with various stakeholders to enhance efficiency and automate processes through ServiceNow. This is a 12-month Fixed Term Contract with a hybrid working arrangement. The salary offered is up to £100,000 per annum.
Key Responsibilities:
- Collaborate with service, systems, and process owners to understand their needs and requirements.
- Drive efficiency and automation by incorporating process and workflow optimizations through the ServiceNow product.
- Work closely with ServiceNow and the internal development team to customize the product to business needs.
- Manage relationships across global teams and diverse business functions.
- Assist teams in transitioning from manual processes to digital service platforms.
Key Skills:
- Experience with ServiceNow products and scoped apps, including service catalogues and workflow automation.
- Proven experience managing relationships across global teams and understanding cultural and time-zone considerations.
- Demonstrated ability to facilitate the transition from manual processes to digital platforms.
Salary (Rate): £100,000 yearly
City: London
Country: UK
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
ServiceNow Business Analyst/ServiceNow Product Owner - Legal - London - 12 month FTC - up to £100,000pa - Hybrid working.
My Law firm client are looking for a ServiceNow Business Analyst/ServiceNow Product Owner to join them for a 12 month Fixed Term Contract. They are looking for someone help them utilise their ServiceNow platform thoroughly across the firm's Back Office functions.
Working throughout the firm they will be responsible for collaborating with service, systems, and process owners to understand their needs and requirements. There is a strategic drive to be more efficient and automate where possible, by incorporating more process and workflow optimisations through the ServiceNow product.
They will be responsible for working closely with ServiceNow and the firms internal ServiceNow development team, ensuring that the product is customised to the needs of the business.
My client are looking for candidates with,
*Experience with ServiceNow products & scoped apps. Including an understanding of service catalogues, workflow automation, and cross-functional service delivery.
*Proven experience working with or managing relationships across global teams and diverse business functions, with experience of cultural and time-zone considerations in service delivery.
*Demonstrated ability to help teams transition from manual processes to digital service platforms.
This role is a Fixed Term Contract position, offering up to £100.000pa. They have a hybrid working policy of at least 3 days per week in the London office and the remainder worked remote.
I look forward to receiving your application.
ServiceNow Business Analyst/ServiceNow Product Owner - Legal - London - 12 month FTC - up to £100,000pa - Hybrid working.
In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.
DGH Recruitment Limited acts as both an Employment Agency and Employment Business