ServiceNow Architect -ServiceNow Sales And Order Management
Posted 1 day ago by Vallum Associates on Linkedin
£70 Per hour
Undetermined
Hybrid
Reading, England, United Kingdom
Summary: The ServiceNow Architect role focuses on Sales and Order Management within the ServiceNow platform, requiring a seasoned professional with 6 to 12 years of experience. The position involves designing, configuring, and customizing ServiceNow modules to enhance legal service processes, while also conducting workshops and providing ongoing support to end-users. The role demands collaboration with technical teams for system integrations and staying updated on platform advancements. Strong communication skills and relevant ServiceNow certifications are advantageous.
Key Responsibilities:
- Collaborate with teams to understand requirements and translate them into functional specifications.
- Design, configure, and customize ServiceNow modules for Sales and Order Management and Network Inventory Management.
- Implement best practices for legal service management using ServiceNow.
- Conduct workshops and training sessions for end-users.
- Perform system testing, troubleshooting, and issue resolution during implementation.
- Define integrations with other systems and applications.
- Stay updated with ServiceNow advancements and legal industry trends.
- Provide ongoing support to end-users and document processes and configurations.
Key Skills:
- 6+ years of experience as a functional consultant or business analyst in legal services management.
- Strong expertise in configuring and customizing the ServiceNow platform.
- Excellent communication and interpersonal skills.
- Relevant ServiceNow certifications (e.g., ServiceNow Certified Implementation Specialist).
- Working knowledge of ITSM tools and administration of CA Client Automation tools.
Salary (Rate): £70.00
City: Reading
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT