ServiceNow Architect

ServiceNow Architect

Posted 1 day ago by Whitehall Resources

Negotiable
Inside
Undetermined
Warwickshire, England, United Kingdom

Summary: The ServiceNow Architect role involves collaborating with various stakeholders to implement the ServiceNow platform effectively. The position requires creating technical architecture and documentation, as well as developing and maintaining application integrations. The architect will also provide consulting services and ensure adherence to ITIL processes while supporting the configuration of the HRSD application. This is a contract position based in Warwickshire for an initial duration of three months.

Key Responsibilities:

  • Work closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team, and other technical teams.
  • Create technical architecture, design, and user guide documentation.
  • Gather requirements, design, develop, and maintain application integration with third-party applications.
  • Provide external client-facing consulting services within a technology-focused practice.
  • Meet personal utilization and revenue goals through strong delivery ability.
  • Communicate in formal presentation settings and develop proposal sections and formal written deliverables.
  • Design, develop, and maintain custom code for all ServiceNow modules.
  • Demonstrate knowledge of core ITIL processes (CMDB, Incident, Problem, and Change).
  • Hands-on experience with ITSM, ITOM, ITBM, Service Portal, and Scoped applications.
  • Support the iterative configuration of the HRSD application and engage stakeholders for reviews.
  • Experience with Agile/SCRUM project management methodologies.
  • Experience with AJAX, Jelly, or PERL scripting.
  • Strong process management and project management skills.
  • Experience in BCM and TPRM modules.

Key Skills:

  • ServiceNow System Administrator Certification.
  • ServiceNow Implementation Specialist Certification.
  • Experience working with ServiceNow domains.
  • Knowledge of core ITIL processes.
  • Experience with Agile/SCRUM methodologies.
  • Hands-on experience with various ServiceNow modules.
  • Strong process and project management skills.
  • Experience with AJAX, Jelly, or PERL scripting.

Salary (Rate): undetermined

City: Warwickshire

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

ServiceNow Architect

Whitehall Resources are currently looking for a ServiceNow Architect based in Warwickshire for an initial 3 month contract. *** INSIDE IR35 ***

Preferred Requirements:

  • ServiceNow System Administrator Certification
  • ServiceNow Implementation Specialist Certification
  • Experience working with ServiceNow domains

Primary Responsibilities include:

  • Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team and other technical team to ensure that business needs around implementation of Service now platform re in a controlled and predictive manner.
  • Create technical architecture, design and user guide documentation
  • Gather requirements, design, develop, and maintain application integration with any third-party applications
  • Provides external client-facing consulting services within a technology-focused practice (e.g. Data/Database, Security, Network, Product, and Technical Architecture).
  • Meets personal utilization and revenue goals through strong delivery ability and relevant skillsets.
  • Communicates in formal presentation settings including proposal orals, client workshops and regional internal events; develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise.
  • Design, develop, and maintain custom code for all ServiceNow modules
  • Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change)
  • Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications
  • Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions
  • Experience with Agile/SCRUM project management methodologies
  • Experience with AJAX, Jelly, or PERL scripting
  • Strong process management & project management skills
  • Experience in BCM module
  • Experience in TPRM module

Mandatory Skills:

  • ServiceNow - SaaS