ServiceNow Architect

Summary: The role of ServiceNow Architect involves leading the design, implementation, and optimization of enterprise ServiceNow solutions, specifically in ITSM and related modules. The candidate must be fluent in German and possess extensive experience in ServiceNow architecture. This position requires collaboration with stakeholders to translate business requirements into technical designs while ensuring governance and security standards are met. The role is based in Munich, Germany, and is contract-based.

Key Responsibilities:

• Design and architect scalable ServiceNow solutions aligned with business requirements
• Lead end-to-end implementation of ITSM, ITOM, and related modules
• Act as technical authority and provide best-practice guidance to stakeholders
• Translate business requirements (German/English) into technical designs
• Oversee integrations with third-party systems and enterprise platforms
• Ensure platform governance, performance, and security standards are met

Key Skills:

• Fluent German and strong English communication skills
• 5+ years’ experience with ServiceNow, including architecture-level work
• Deep knowledge of ITSM and at least one additional module (ITOM, HRSD, CSM, etc.)
• Strong understanding of integrations (REST/SOAP, APIs)
• ServiceNow certifications (Certified System Architect preferred)
• Experience working in enterprise or consulting environments

Salary (Rate): undetermined

City: Munich

Country: Germany

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT