Key Requirements
Strong hands-on experience with ServiceNow.
Expertise in at least one of the following ServiceNow modules: ITSM, TSOM (Telecom Service Operations Management), TNI (Telecom Network Inventory), ITOM (IT Operations Management), OMT (Operations Management Transformation). OMT experience is preferred.
Strong understanding and experience in the Telecom domain is highly desirable.
Experience working on ServiceNow implementations, enhancements, configurations, integrations, or support projects.
Ability to understand business and technical requirements and translate them into ServiceNow solutions.
Strong troubleshooting, problem-solving, and communication skills.
Experience working with cross-functional teams and delivering ServiceNow solutions in enterprise environments.