ServiceNow Architect
Posted 3 days ago by PRACYVA
Negotiable
Undetermined
Hybrid
London Area, United Kingdom
Summary: The ServiceNow Architect role in London involves leading the design, architecture, implementation, and integration of solutions on the ServiceNow platform. The position requires translating business requirements into technical solutions while ensuring alignment with best practices. The architect will provide technical leadership, establish client relationships, and mentor junior team members. A deep understanding of ServiceNow capabilities and strong leadership skills are essential for success in this role.
Key Responsibilities:
- Defining the overall architecture of ServiceNow solutions, ensuring alignment with business needs and industry best practices.
- Providing expert advice and leading solution sessions with clients.
- Establishing the organization as a leader in the ServiceNow ecosystem through innovation.
- Ensuring collaboration standards are maintained to translate requirements into functional solutions.
- Designing and implementing integrations between ServiceNow and other enterprise systems.
- Ensuring the security, scalability, and maintainability of ServiceNow solutions.
- Driving adherence to quality assurance best practices.
- Maturing security solutions to meet compliance requirements.
- Creating and sharing technical documentation and promoting best practices.
- Establishing and sustaining trust-based relationships with clients.
- Mentoring and guiding junior developers during implementations.
Key Skills:
- 15 years of experience in implementing or architecting ServiceNow solutions.
- Expertise in multiple ServiceNow product suites including CSDM, ITOM, and CSM.
- Extensive experience in third-party integration methods.
- Proficiency in scripting languages such as JavaScript and GlideScript.
- Experience in Domain Separation and ITSM applications.
- Exceptional leadership, problem-solving, critical thinking, and communication skills.
- ServiceNow Certified Master Architect and Certified Technical Architect preferred.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Title: ServiceNow Architect
Location: London, UK (Hybrid role)
Job Type: Contract
Hybrid: 2 days onsite
Client is seeking a highly experienced and certified ServiceNow Architect to lead the design architecture implementation and integration of solutions on ServiceNow platform This role involves translating business requirements into technical solutions providing technical leadership and ensuring alignment with ServiceNow best practices and standards Candidates to possess a deep understanding of ServiceNow platform capabilities modules and integrations with third party technologies exhibit strong leadership in technical consultations and champion innovation and quality across all projects
RESPONSIBILITIES AND DUTIES
- Solution Design and Architecture
- Defining the overall architecture of ServiceNow solutions including ServiceNow core platform multiple modules integrations and configurations ensuring alignment with business needs and industry best practices
- Technical Consultation and Leadership
- Provide expert advice lead solution sessions and connect with clients using technical expertise and leadership skills
- Thought Leadership
- Establish our organization as a leader in the ServiceNow ecosystem through innovation and expertise
- Implementation Support
- Ensure collaboration standards are maintained to translate requirements into functional ServiceNow solutions
- Integration and Automation
- Designing and implementing integrations between ServiceNow and other enterprise systems leveraging Integration Hub web services SOAPREST EBonding and other integration techniques
- Performance Optimization
- Ensuring the security scalability and maintainability of ServiceNow solutions including performance monitoring and optimization
- Quality Assurance
- Drive adherence to quality assurance best practices ensuring successful project outcomes
- Security and Compliance
- Mature security solutions to meet changing compliance requirements
- Implement robust security measures to maintain secure client environments
- Documentation and Knowledge Sharing
- Create and share technical documentation contribute to the knowledge base and promote best practices
- Continuous Learning
- Keep up with ServiceNow advancements to provide innovative solutions
- Client Relationships
- Establish and sustain trust based relationships with clients proactively addressing their needs and steering them toward successful results
- Mentorship and Coaching
- mentoring and guiding junior developers and other team members during implementations
QUALIFICATIONS
Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Field Service Management FSM Sales Order Management SOM and Supplier Lifecycle Operations SLO Telecommunication Network Inventory TNI Strategic Portfolio Management SPM Extensive experience across the ServiceNow core platform security performance and compliance Extensive experience in third party integration RESTSOAP Other methods Integration Hub and Ebonding Experience in Domain Separation and ITSM application Proficiency in scripting languages JavaScript GlideScript and designing complex solutions Ready to Work in UK Client location Preferred Experience in Service Portal and Mobile Applications ServiceNow Certified Master Architect Certified Technical Architect Implementation Specialist and ServiceNow Certified System Administrator Exceptional leadership problem solving critical thinking and communication skills