Service Transition / Service Introduction Manager
Summary: The role of Service Transition / Service Introduction Manager requires significant experience in managing service transitions, particularly within Identity Access Management (IAM) programs. The successful candidate will work on-site three days a week in a regional hub and must have a strong background in large, fast-paced organizations such as hospitality, retail, telco, or finance. Excellent communication skills and likely ITIL accreditation are essential for this position. There is potential for a long-term engagement.
Key Responsibilities:
- Manage service transitions and introductions within IAM programs.
- Collaborate with stakeholders in large, fast-paced organizations.
- Ensure effective communication throughout the transition process.
- Implement ITIL best practices in service management.
- Support diversity and inclusion initiatives within the team.
Key Skills:
- Significant experience as a Service Transition / Introduction Manager.
- Background in IAM programs.
- Experience in large, fragmented organizations (hospitality, retail, telco, finance).
- Excellent communication skills.
- ITIL accreditation (preferred).
Salary (Rate): £650 per day
City: Manchester
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
Umbrella Engagement / Three Days on site in Regional Hub / Strong Background in Service Transition / Introduction.
The successful candidate will need to have significant experience working as Service Transition / Introduction Manager working on / around IAM programmes (Identity Access Management).
Must have worked in large, fast paced fragmented organisations eg hospitality, retail, telco, finance etc.
Must have excellent communication skills.
Likely to have some form of ITIL accreditation.
Potential for a long term engagement.
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
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