Service Transition Manager - Supplier Managment Focused - £450 per day - Inside IR35
Summary: The Service Transition Manager role focuses on managing supplier relationships and ensuring the effective transition of IT and business services into operational environments. The position is based in London with a hybrid working model, requiring two days in the office each week. The successful candidate will leverage their expertise in supplier management and ITIL frameworks to drive service readiness and continuous improvement initiatives. This contract role offers a competitive daily rate and is classified as inside IR35.
Key Responsibilities:
- Lead end-to-end service transition activities across multiple projects
- Ensure all services are delivered into support with clear documentation, SLAs, and support models
- Supplier Management
- Work closely with project, technical, and operational teams to manage risks and dependencies
- Drive adherence to ITIL best practices and governance frameworks
- Coordinate service readiness reviews and acceptance criteria
- Support continuous improvement initiatives within service transition processes
Key Skills:
- Proven recent experience in a Service Transition Manager role
- Supplier Management
- Strong knowledge of ITIL (v3/v4) frameworks
- Experience working within complex, fast-paced environments
- Excellent stakeholder management and communication skills
- Ability to manage multiple workstreams and priorities effectively
Salary (Rate): £450 per day
City: London
Country: UK
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
Service Transition Manager (Contract)
Strong emphasis on Supplier Management
Location: London (Hybrid - 2 days per week in office)
Rate: £450 per day (Inside IR35)
Duration: Initial 6 months (with potential extension)
My client is seeking an experienced Service Transition Manager to join a high-profile programme delivering critical IT and business change initiatives. This is an excellent opportunity to play a key role in ensuring the smooth transition of new and changed services into live operational environments.
The successful candidate will have had a strong background in Supplier Management
Key Responsibilities:
- Lead end-to-end service transition activities across multiple projects
- Ensure all services are delivered into support with clear documentation, SLAs, and support models
- Supplier Management
- Work closely with project, technical, and operational teams to manage risks and dependencies
- Drive adherence to ITIL best practices and governance frameworks
- Coordinate service readiness reviews and acceptance criteria
- Support continuous improvement initiatives within service transition processes
Key Skills & Experience:
- Proven recent experience in a Service Transition Manager role
- Supplier Management
- Strong knowledge of ITIL (v3/v4) frameworks
- Experience working within complex, fast-paced environments
- Excellent stakeholder management and communication skills
- Ability to manage multiple workstreams and priorities effectively
Additional Information:
- Hybrid working model (2 days per week onsite in London)
- Immediate start preferred
- Inside IR35 engagement
CVs to Nick ASAP for immediate review
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