Summary: The ServiceNow Developer role involves designing, developing, and maintaining ServiceNow applications, with a focus on Virtual Agent and RPA flows. The position requires collaboration with stakeholders to gather requirements and implement technical solutions that enhance customer experience. The developer will also optimize platform performance and ensure high availability. This role is part of a global leader in consulting and technology services, offering opportunities for personal and professional growth.

Key Responsibilities:

• Design, develop and maintain ServiceNow applications and modules, focusing on Virtual Agent and RPA flows.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Implement and configure ServiceNow Virtual Agent to automate and streamline the customer experience.
• Integrate RPA tools with ServiceNow for automating repetitive tasks and optimizing workflow efficiency.
• Optimize ServiceNow platform performance and ensure high availability by monitoring, analyzing, and resolving performance issues.

Key Skills:

• Wide-ranging experience in developing and customizing ServiceNow, including workflows and integrations.
• Proficiency in ServiceNow Virtual Agent and/or RPA.
• Excellent programming skills in JavaScript.
• A problem-solving and analytical approach.
• The ability to communicate and collaborate with people at all levels.

Salary (Rate): £600

City: Salisbury

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: IT