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Service Management Operating Model Manager

Posted 1 day ago by iXceed Solutions

About the Role

Key Responsibility Areas

Leadership & Executive Support Develop executive-level presentations, briefing packs, talking points, leadership updates, and strategic messaging.

Support leadership forums, town halls, governance meetings, business reviews, and executive engagements.

Ensure leadership priorities, decisions, and strategic direction are clearly articulated and consistently understood across stakeholder groups.

Stakeholder Engagement & Organisational Effectiveness Develop and execute stakeholder engagement plans supporting organisational priorities and strategic initiatives.

Build and maintain strong relationships across Service Management, CTO Infrastructure, and the wider Technology organisation.

Ensure key updates, decisions, and organisational priorities are effectively cascaded and understood.

Support leadership visibility, employee engagement, and organisational effectiveness initiatives.

Executive Content & Narrative Development Create high-quality executive presentations, briefing materials, strategic updates, and leadership content.

Translate complex operational, service, and transformation topics into concise, audience-appropriate narratives.

Develop compelling materials that support leadership decision-making, stakeholder engagement, and organisational alignment.

Ensure all outputs are professional, accurate, insightful, and aligned with executive expectations.

Rate:
Not specified
Location:
Sheffield
IR35 Status:
Not specified
Remote Status:
Not specified
Industry:
Executive / Leadership
Seniority Level:
Not Specified

Take-Home Pay

Not Available

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