Summary: The Service Management Lead is responsible for overseeing service management processes and ensuring the delivery of high-quality services within the organization. This role involves leading a team, managing service delivery, and implementing best practices in service management. The position requires strong leadership skills and a focus on continuous improvement to enhance service performance. The role is based in Salford, Greater Manchester.

Key Responsibilities:

• Oversee service management processes and ensure high-quality service delivery.
• Lead and manage a team focused on service management.
• Implement best practices in service management to enhance performance.
• Drive continuous improvement initiatives within the service delivery framework.

Key Skills:

• Strong leadership and team management skills.
• Experience in service management processes.
• Ability to implement best practices and drive continuous improvement.
• Excellent communication and interpersonal skills.

Salary (Rate): 850

City: Salford

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other