Service Desk Technician
Posted 4 days ago by TipTopJob
£30,000 Per year
Undetermined
Onsite
Cheltenham, England, United Kingdom
Summary: The Service Desk Technician role in Cheltenham involves providing 1st and 2nd line support to internal users across multiple sites. The successful candidate will join an established IT team, assisting users through various communication channels. This position requires a valid driving license due to the on-site nature of the job. The role offers a range of benefits, including a clear progression structure and health benefits.
Key Responsibilities:
- 1st/2nd line support tickets
- Onboarding and Offboarding users
- Hardware setups and repair
- Incident and request management
- Documentation
- New starter inductions
Key Skills:
- 2 years experience on a service desk
- M365 Suite
- Active Directory
- Hardware troubleshooting and repair
- LAN/WAN
- DNS, DHCP
Salary (Rate): £30,000 yearly
City: Cheltenham
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Service Desk Technician : Cheltenham (need to drive) : Up to GBP30,000
I am seeking a Service Desk Technician to be based on:site in the Cheltenham, supporting a couple of sites in the area. As the succesful Service Desk Technician, you will be part of an established IT team, supporting internal users, either face to face, through the phone or email.
Benefits Of Service Desk Analyst Include
- 25 days holiday
- On:site parking
- Discretionary bonus scheme
- 25 days annual leave + bank holiday, with the option to purchase further days.
- Discount Scheme
- Clear progression structure
- Social Events
- Life assurance : 4x annual salary.
- Overtime
- Health benefits
Responsibilities Of Service Desk Analyst
- 1st/2nd line support tickets
- Onboarding and Offboarding users
- Hardware setups and repair
- Incident and request management
- Documentation
- New starter inductions
Essential
- 2 years experience on a service desk
- M365 Suite
- Active Directory
- Hardware troubleshooting and repair
- LAN/WAN
- DNS, DHCP
Apply now before missing out on this exciting opportunity
If you are interested in this position please click apply.
Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent and contract roles within Engineering and Manufacturing, IT and Digital, Science and Technology and Service and Sales sectors.
Please note as we receive a high level of applications we can only respond to applicants whose skills and qualifications are suitable for this position.
No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.