Service Desk Technician (Contract) Inside IR35
Posted 2 weeks ago by TieTalent
Negotiable
Outside
Hybrid
Newcastle Upon Tyne, England, United Kingdom
Summary: An urgent opportunity is available for a Service Desk Technician to support a Windows refresh project in Newcastle. This 6-month contract involves providing desktop support both in-office and remotely. Candidates should have experience in 1st, 2nd, and some 3rd line support, particularly with Windows operating systems. Immediate availability is preferred for this role.
Key Responsibilities:
- Provide desktop support for a Windows refresh project.
- Address a wide range of technical issues in the office.
- Assist users remotely via Service Desk chat and telephone support.
- Ensure seamless user experiences and prompt resolution of IT concerns.
Key Skills:
- Experience with Windows 7 and Windows 10.
- 1st line, 2nd line, and some 3rd line support experience.
- Active Directory troubleshooting skills.
- Strong communication skills in English.
Salary (Rate): undetermined
City: Newcastle upon Tyne
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
About Service Desk Technician Newcastle (Outside IR35) Attention all talented IT professionals! An exciting opportunity has arisen for a skilled Service Desk Technician to join our esteemed client on an urgent basis. We're currently seeking individuals to provide invaluable support for a Windows refresh project. This dynamic 6 month contract is based in the vibrant city of Newcastle. Immediate availability is preferred. In this versatile role, you will have the chance to showcase your comprehensive desktop support skills during three days in the office, addressing a wide range of technical issues and ensuring seamless user experiences. Additionally, you will enjoy the flexibility of working remotely for two days each week, where you will provide expert assistance via Service Desk chat and telephone support, helping users resolve their IT concerns promptly and efficiently. Experience Windows 7, Windows 10 1st line support 2nd line support some 3rd line support Active Directory Troubleshooting Please apply online if this role is of interest. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants Nice-to-have skills Active Directory Troubleshooting Newcastle upon Tyne, England Work experience Desktop Support Languages English