Service Desk Team Lead - Systems Integrator

Summary: The Service Desk Team Lead - Systems Integrator role involves overseeing the service desk operations, ensuring efficient support for systems integration. The position is based in Northwich, Cheshire, and requires leadership skills to manage a team effectively. The role emphasizes maintaining high service standards and optimizing processes within the service desk environment.

Key Responsibilities:

• Oversee daily operations of the service desk team.
• Ensure timely resolution of support tickets and issues.
• Manage team performance and provide coaching and support.
• Implement and optimize service desk processes.
• Collaborate with other departments to enhance service delivery.

Key Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Experience in service desk operations and support.
• Knowledge of systems integration processes.
• Problem-solving and analytical skills.

Salary (Rate): £30,000 per annum

City: Northwich

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other